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Treating Customers Fairly
One-day seminar, 2 November 2005 at Staple Inn
The papers below were presented at the Treating customers fairly - the challenge facing all actuaries working for life insurers seminar held on Wednesday 2 November 2005 at Staple Inn.
Any queries about the seminar should be addressed to the Conference Department at e-mail: conferences@actuaries.org.uk.
Please note that for this seminar, the advance presentations were made available only in Adobe pdf 'handout' format, displaying three slides to a page. If you require the papers in any other format, please contact the Conference Team.
| Time | Title and Speaker | |
| 10.10 | Treating customers fairly. Update on the FSA initiative [slides, pdf, 2.3 mb] Martin Graves, Financial Services Authority |
|
| 11.15 | The provider distributor relationship under TCF. Friends for ever? [pdf] B C Galvin, Friends Provident |
|
| 12.00 | Death of a mis-salesman: Preventing future mis-selling [pdf] David Addison, Watson Wyatt Limited |
|
| 13.30 | TCF through the life-time of the product [pdf] Ian Reynolds, Beachcroft Wansbroughs Consulting |
|
| 14.30 | Institute Life TCF Working Party [pdf] Jerry Staffurth, Deloitte |
|
| 15.00 | Panel discussion: Ensuring and demonstrating that you are TCF compliant [pdf] Alan J Rae, Chairman |
Page updated: 2 January 2009
Contact: Web editor
Contact: Web editor