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Author:
Andrew Haldenby
Source:
Health and Care Conference 2012, 30 April - 2 May 2012

Plenary 5: Putting the patient first

1 Putting the patient first @reformthinktank @andrewhaldenby Andrew Haldenby, Director, Reform 2 Reform • Independent, charitable think tank which researches productivity in public sector and private sector • Established 2002 • 2011 – Think Tank ... read more >>

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Author:
Maggie Craig
Source:
Health and Care Conference 2012, 30 April - 2 May 2012

Plenary 2: Customers: keeping it simple

1 K i it Si leep ng mp e: Simple Products Maggie Craig Director of Financial Conduct Regulation Association of British Insurers Contents • Context and politics • The Simple Products concept • Possible products? • Next steps 2 Context ... read more >>

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Author:
CMI
Source:
Health and Care Conference 2012, 30 April - 2 May 2012

C03: Income protection: an update on recent CMI experience plus a layman's guide to IPM 1991-98

© 2010 The Actuarial Profession  www.actuaries.org.uk Colour palette for PowerPoint presentations Actuarial Bright Green R148 G166 B31 Actuarial Slate R32 G44 B52* Secondary Olive Green R120 G162 B47 Secondary colour palette Primary ... read more >>

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Author:
Geographical Variations Working Party
Source:
Health and Care Conference 2012, 30 April - 2 May 2012

A01: Update from the Geographical Variations Critical Illness Working Party

© 2010 The Actuarial Profession  www.actuaries.org.uk Colour palette for PowerPoint presentations Actuarial Bright Green R148 G166 B31 Actuarial Slate R32 G44 B52 * Secondary Olive Green R120 G162 B47 Secondary colour palette Primary ... read more >>

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Author:
Kevin Manning; John Woodford
Source:
Health and Care Conference 2012, 30 April - 2 May 2012

C02: Equality to all (and death to underwriters)

30/04/2012 1 Equality to All (And Death to Underwriters) John Woodford Munich Re © 2010 The Actuarial Profession ? www.actuaries.org.uk 1 May 2012, Manchester , Kevin Manning, Milliman This presentation “Any discrimination based on any ground ... read more >>

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Author:
Paul Reddick
Source:
Health and Care Conference 2012, 30 April - 2 May 2012

D04: Sheer heart attack: why the myocardial infarction definition is critically flawed

27/04/2012 1 Health and Care Conference 2012 Paul Reddick – Head of Medical Underwriting and Claims Health and Care © 2010 The Actuarial Profession  www.actuaries.org.uk Conference 2012 01 May 2012 Sheer Heart Attack: Why the ... read more >>

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Author:
Adrian Baskir
Source:
Health and Care Conference 2012, 30 April - 2 May 2012

F01: Changing the patient journey through open referrals - impact on the customer and the costs

03/05/2012 1 F1: Changing the Patient Journey through Open Referrals Impact on the Customer and the Costs © 2010 The Actuarial Profession  www.actuaries.org.uk Adrian Baskir Head of Actuarial & Pricing Bupa Health & Wellbeing ... read more >>

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Author:
Kuen Chik; James Rowland
Source:
Health and Care Conference 2012, 30 April - 2 May 2012

A02: Solvency II - what it means for health insurers and their customers

27/04/2012 1 S l II h t it f h lth i d th i to vency – w a means or ea nsurers an e r cus omers Kuen Chik and James Rowlands © 2012 The Actuarial Profession  www.actuaries.org.uk KPMG 1st May 2012 Agenda ● ... read more >>

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Author:
Mairi Mallon
Source:
Health and Care Conference 2012, 30 April - 2 May 2012

E02: Social media 101 for actuaries

27/04/2012 1 Social Media 101 for actuaries Mairi Mallon Medi - going social © 2010 The Actuarial Profession  www.actuaries.org.uk Mallo Rein4ce Ltd @reinsurancegirl May 2, 2012 There is no doubt social media can be confusing.... 1© 2010 ... read more >>

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Author:
Peter Banthorpe
Source:
Health and Care Conference 2012, 30 April - 2 May 2012

B03: Recessions and disability experience around the world

© 2010 The Actuarial Profession  www.actuaries.org.uk Recessions and Disability Experience Around The World Peter Banthorpe Health and Care Conference 2012 Tuesday 1 May 2012 Agenda • Quick Primer • Prior studies of recessions and ... read more >>

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Author:
Niel Daniels; Christopher Reynolds
Source:
Health and Care Conference 2012, 30 April - 2 May 2012

C04: How powerful are your rating factors? (A practical demonstration with GLMs)

© 2010 The Actuarial Profession  www.actuaries.org.uk Colour palette for PowerPoint presentations Actuarial Bright Green R148 G166 B31 Actuarial Slate R32 G44 B52 * Secondary Olive Green R120 G162 B47 Secondary colour palette Primary ... read more >>

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Author:
Tom Davis
Source:
Health and Care Conference 2012, 30 April - 2 May 2012

B01: Personalising on an industrial scale

© 2010 The Actuarial Profession  www.actuaries.org.uk 2012 Health and Care Conference Tom Davis, PruHealth Personalising Wellness on an Industrial Scale 1st May 2012 Agenda 1. The Chronic Disease burden 2. Individual barriers to change 3. ... read more >>

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Author:
Mick James
Source:
Health and Care Conference 2012, 30 April - 2 May 2012

D02: Customer segmentation and marketing - laying the foundations for success

27/04/2012 1 Health and Care Conference 2012 Mick James, Business Development Manager, RGA http://www.youtube.com/watch?v=Qhm7-LEBznk Customer © 2010 The Actuarial Profession  www.actuaries.org.uk Segmentation and Marketing 1 May 2012 ... read more >>

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Author:
Paul Blyth; Ken Scott
Source:
Health and Care Conference 2012, 30 April - 2 May 2012

E03: Effects of the ABI non-disclosure guidelines - an update from Royal London

26/04/2012 1 E3: Effects of the ABI Non Disclosure Code of Practice - An update from Royal London and SCOR Global Life © 2010 The Actuarial Profession  www.actuaries.org.uk© 2010 The Actuarial Profession  www.actuaries.org.uk 02 May ... read more >>

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Author:
Lenerd Louw; Thys Nieuwoudt
Source:
Health and Care Conference 2012, 30 April - 2 May 2012

E04: How to win when selling direct

2012/04/23 1 AGENDA o What does “direct” mean? o Competitor landscape in SA o What is the opportunity? o What are attributes of direct? o What will differentiate direct competitors? o Growth of direct via Affinities 2012/04/23 2 What does “direct” ... read more >>

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Author:
Jen Carhart; Karen Hunt
Source:
Health and Care Conference 2012, 30 April - 2 May 2012

D03: The impact of psychosocial factors on claims outcomes in the group income protection market

23/04/2012 1 D3: The impact of psychosocial factors on claims outcomes in the group income protection market Karen Hunt Swiss Re © 2010 The Actuarial Profession  www.actuaries.org.uk ,Swis Jen Carhart, HSBC 1 May 2012 What ... read more >>

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Author:
Adele Groyer; Nick Reilly
Source:
Health and Care Conference 2012, 30 April - 2 May 2012

E01: Learning from PPI - a bancassurer's journey to find a solution for customers' income protection needs

23/04/2012 1 Health and Care Conference 2012 Adele Groyer, Gen Re and Nick Reilly, HSBC IncomeChoice © 2010 The Actuarial Profession  www.actuaries.org.uk Learning the lessons of PPI The Competition Commissions ruling: • Means a contract of ... read more >>

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Author:
Dennis Smith; William Trump
Source:
Health and Care Conference 2012, 30 April - 2 May 2012

F04: Making products easy to buy through predictive techniques

30/04/2012 1 Making products easy to by through predictive techniques Dennis Smith, HSBC - William Trump, Swiss Re © 2010 The Actuarial Profession ? www.actuaries.org.uk May 2nd 2012 Session Overview • The bancassurer perspective – ... read more >>

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Author:
Andy Smith; Robin Goodwin
Source:
Health and Care Conference 2012, 30 April - 2 May 2012

F02: At what price 100% STP?

19/04/2012 1 At What Price 100% STP? Andy Smith and Robin Goodwin © 2010 The Actuarial Profession  www.actuaries.org.uk 02/05/2012 Agenda 1) STP – Definitions and trends 2) Barriers – Why are STP rates not higher now? 3) 100% STP – ... read more >>

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Author:
Sue Elliott
Source:
Health and Care Conference 2012, 30 April - 2 May 2012

Plenary 4: Long Term Care panel debate

16/04/2012 1 Health and Care Conference 2012 Putting the customer first Long Term Care © 2010 The Actuarial Profession  www.actuaries.org.uk panel debate 1 May 2012 Panel for today • Chairman – Sue Elliott • Panelists: – Jules ... read more >>