Document library
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F01: Changing the patient journey through open referrals - impact on the customer and the costs
03/05/2012 1 F1: Changing the Patient Journey through Open Referrals Impact on the Customer and the Costs © 2010 The Actuarial Profession www.actuaries.org.uk Adrian Baskir Head of Actuarial & Pricing Bupa Health & Wellbeing ... read more >>
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A02: Solvency II - what it means for health insurers and their customers
27/04/2012 1 S l II h t it f h lth i d th i to vency – w a means or ea nsurers an e r cus omers Kuen Chik and James Rowlands © 2012 The Actuarial Profession www.actuaries.org.uk KPMG 1st May 2012 Agenda ● ... read more >>
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E02: Social media 101 for actuaries
27/04/2012 1 Social Media 101 for actuaries Mairi Mallon Medi - going social © 2010 The Actuarial Profession www.actuaries.org.uk Mallo Rein4ce Ltd @reinsurancegirl May 2, 2012 There is no doubt social media can be confusing.... 1© 2010 ... read more >>
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B03: Recessions and disability experience around the world
© 2010 The Actuarial Profession www.actuaries.org.uk Recessions and Disability Experience Around The World Peter Banthorpe Health and Care Conference 2012 Tuesday 1 May 2012 Agenda • Quick Primer • Prior studies of recessions and ... read more >>
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C04: How powerful are your rating factors? (A practical demonstration with GLMs)
© 2010 The Actuarial Profession www.actuaries.org.uk Colour palette for PowerPoint presentations Actuarial Bright Green R148 G166 B31 Actuarial Slate R32 G44 B52 * Secondary Olive Green R120 G162 B47 Secondary colour palette Primary ... read more >>
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B01: Personalising on an industrial scale
© 2010 The Actuarial Profession www.actuaries.org.uk 2012 Health and Care Conference Tom Davis, PruHealth Personalising Wellness on an Industrial Scale 1st May 2012 Agenda 1. The Chronic Disease burden 2. Individual barriers to change 3. ... read more >>
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D02: Customer segmentation and marketing - laying the foundations for success
27/04/2012 1 Health and Care Conference 2012 Mick James, Business Development Manager, RGA http://www.youtube.com/watch?v=Qhm7-LEBznk Customer © 2010 The Actuarial Profession www.actuaries.org.uk Segmentation and Marketing 1 May 2012 ... read more >>
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E03: Effects of the ABI non-disclosure guidelines - an update from Royal London
26/04/2012 1 E3: Effects of the ABI Non Disclosure Code of Practice - An update from Royal London and SCOR Global Life © 2010 The Actuarial Profession www.actuaries.org.uk© 2010 The Actuarial Profession www.actuaries.org.uk 02 May ... read more >>
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E04: How to win when selling direct
2012/04/23 1 AGENDA o What does “direct” mean? o Competitor landscape in SA o What is the opportunity? o What are attributes of direct? o What will differentiate direct competitors? o Growth of direct via Affinities 2012/04/23 2 What does “direct” ... read more >>
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D03: The impact of psychosocial factors on claims outcomes in the group income protection market
23/04/2012 1 D3: The impact of psychosocial factors on claims outcomes in the group income protection market Karen Hunt Swiss Re © 2010 The Actuarial Profession www.actuaries.org.uk ,Swis Jen Carhart, HSBC 1 May 2012 What ... read more >>
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E01: Learning from PPI - a bancassurer's journey to find a solution for customers' income protection needs
23/04/2012 1 Health and Care Conference 2012 Adele Groyer, Gen Re and Nick Reilly, HSBC IncomeChoice © 2010 The Actuarial Profession www.actuaries.org.uk Learning the lessons of PPI The Competition Commissions ruling: • Means a contract of ... read more >>
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F04: Making products easy to buy through predictive techniques
30/04/2012 1 Making products easy to by through predictive techniques Dennis Smith, HSBC - William Trump, Swiss Re © 2010 The Actuarial Profession ? www.actuaries.org.uk May 2nd 2012 Session Overview • The bancassurer perspective – ... read more >>
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F02: At what price 100% STP?
19/04/2012 1 At What Price 100% STP? Andy Smith and Robin Goodwin © 2010 The Actuarial Profession www.actuaries.org.uk 02/05/2012 Agenda 1) STP – Definitions and trends 2) Barriers – Why are STP rates not higher now? 3) 100% STP – ... read more >>
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Plenary 4: Long Term Care panel debate
16/04/2012 1 Health and Care Conference 2012 Putting the customer first Long Term Care © 2010 The Actuarial Profession www.actuaries.org.uk panel debate 1 May 2012 Panel for today • Chairman – Sue Elliott • Panelists: – Jules ... read more >>
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B04: Are we providng the most appropriate premium structure for our customers?
16/04/2012 1 Health and Care Conference 2012 Roger Edwards and Kal Kalsi A idi th t i t © 2010 The Actuarial Profession www.actuaries.org.uk re we prov ng e mos appropr a e premium structure for our customers? Contents • Experience ... read more >>
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B02: Accessing and engaging with customers (the consumer perspective)
16/04/2012 1 Breaking into the consumer's busy life to sell insurance Alan Martin and Nicki Plews - Swiss Re © 2010 The Actuarial Profession www.actuaries.org.uk 1st May 2012 Agenda • Swiss Re Consumer Research Findings • Making ... read more >>
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Health and Care Conference Programme Committee 2013. Detailed specific task description for volunteer committee members
The Actuarial Profession is seeing proactive, innovative volunteers to join the Committee to help shape the content and theme of the Actuarial Profession's Health and Care Conference 2013. This document describes the volunteer role in more detail. ... read more >>
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A04: The evolution of predictive underwriting
02/04/2012 1 Health and Care Conference 2012 Jonathan Hughes and Rachel Wood, Munich Re The evolution of © 2010 The Actuarial Profession www.actuaries.org.uk predictive underwriting. 1 May 2012 One prediction that should come true: The ... read more >>
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Better business writing
B E T T E R B U S I N E S S W R I T I N G 1 BETTER BUSINESS WRITING Simon Carne BETTER BUSINESS WRITING Simon Carne Copyright ?1987 – 2009 Simon Carne B E T T E R B U S I N E S S W R I T I N G 3 PREFACE This guide ... read more >>
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The Actuarial Profession and ILC-UK joint debate: Long Term Care
08/03/2012 1 Where Next for Care? 18 October 2011 Welcome Baroness Sally Greengross, ILC-UK Jane Curtis, Institute and Faculty of Actuaries 08/03/2012 2 The Future of Care Funding Andrew Dilnot Commission on Funding of Care and Support 4 ... read more >>