Helpful contacts
The education staff and services of the Institute and Faculty of Actuaries will be able to help you throughout your student days, and contact details are given below.
The Registry Team are responsible for:
- administering exemptions
- administering the exams on behalf of the Board of Examiners
- administering the exam counselling service
- administering the experience requirements
- administering the work-based skills requirement and accreditation of employers' work-based skills
- administering the experience requirement
- arranging the UK Practice modules and the Professional Skills Courses (PSC)
- arranging the CERA seminar
- sale of publications including core reading.
| General | Telephone | Fax |
| Careers team | +44 (0)20 7632 2137 | +44 (0)20 7632 2131 |
| Practical Exams Team | ||
| Organisation and administration of: | ||
| CT9: Business awareness module | +44 (0)1865 268216 | +44 (0)1865 268233 |
| CA2: Model documentation, analysis and reporting | +44 (0)1865 268216 | +44 (0)1865 268233 |
| CA3: Communications | +44 (0)1865 268216 | +44 (0)1865 268233 |
| Exams Team | ||
| Organisation of April and September exams, and exam history | +44 (0)1865 268259 | +44 (0)1865 268222 |
| Online Education Team | ||
| Organisation and administration of online CT9, CA2, CA3, OPAT exams and PSC | +44 (0)1865 268255 | +44 (0)1865 268233 |
| Education support | ||
| Student admissions | +44 (0)1865 268207 | +44 (0)1865 268233 |
| Exemptions | +44 (0)1865 268877 | +44 (0)1865 268233 |
| Exam counselling / Exam appeals | +44 (0)1865 268266 | +44 (0)1865 268222 |
| Professional Skills Courses | +44 (0)1865 268214 | +44 (0)1865 268233 |
| Work-based skills and work experience | +44 (0)1865 268232 | +44 (0)1865 268222 |
| Other | ||
| Libraries | ||
| Edinburgh | +44 (0)131 240 1311 | +44 (0)131 240 1313 |
| London | +44 (0)20 7632 2114 | +44 (0)20 7632 2111 |
| Publications | +44 (0)1865 268206 | +44 (0)1865 268211 |
| Subscription renewals | +44 (0)131 240 1325 | +44 (0)131 240 1313 |
Hours of business are Monday to Friday, 09.00 to 17.00 (UK time).
| Education staff contact details | ||
| Trevor Watkins | Director of Education | +44 (0)1865 268234 |
| Karen Brocklesby | Registrar | +44 (0)1865 268215 |
| David Raymont | Librarian | +44 (0)20 7632 2114 |
| David Hood | Librarian | +44 (0)131 240 1311 |
| Lindsay Smitherman | Staff actuary | +44 (0)1865 268239 |
| Sally Calder | Staff actuary | +44 (0)1865 268243 |
| Helen Gregson | Staff actuary | +44 (0)1865 268260 |
| Neil Hilary | Staff actuary | +44 (0)1865 268241 |
| Georgina Warren | Staff actuary | +44 (0)1865 268235 |