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Assessment Executive

We are currently recruiting for an Assessment Executive for a 10 month contract.
This role is currently a home-based role due to Covid-19 restrictions, but will be based in the Oxford office. 

To apply, please send a CV and covering letter plus details on your current salary to HRsupport@actuaries.org.uk before the closing date of 28 February 2021.

Purpose of Job

Contributing to the development and delivery of the Engagement and Learning directorates' strategic objectives, the Assessment Executive is responsible for

  • Delivering the processes by which the IFoA assures the quality and standards of its assessments
  • Working with the external suppliers and personnel who support the Assessment processes
  • Supporting colleagues in the Quality area to deliver their workloads and enhance the experience of IFoA suppliers and customers

Dimensions

This role is part of the Assessment Team. The role works with a network of over 400 external personnel (examiners, and assessors etc.) without whom the IFoA would not be able to carry out its academic responsibilities.

To ensure that over 15,000 candidates can sit an assessment twice a year to become an Associate or Fellow of the IFoA, the role supports the delivery of 23 subject syllabuses and Core Reading along with 69 assessment papers, which have to meet the required competency standards.

The role will have responsibility for the collation of the examination and assessment data delivered to the examination boards and delivery of the results to the students.

Principal Accountabilities

  • Support the Senior Assessment Executive in handling the examinations data, setting session exams into Integra, and able to produce the results information within set deadlines. To analyse the results and check for accuracy ensuring identified anomalies are corrected. Assist the timely publication of results and maintenance of member records on CRM database.
  • Help coordinate the Assessment Team to ensure enquiries and complaints from students are being dealt with to the agreed Key Performance Indicators.
  • Manage relationships with suppliers to ensure that examinations are delivered on time and with consistency.
  • To ensure that students are provided with the right information to be able to complete the examinations.
  • Working with the Senior Assessment Executives to ensure that invoices from suppliers are checked against what was order and passed for payment to the Finance Team. Provide accruals for services but not invoices to enable the Finance Team to report on the financial performance of the examinations. 
  • Confirm the number of markers necessary for the examinations and work collaboratively with the Quality team to ensure that they are sufficiently allocated. This will also include familiarisation with best practice necessary for conducting assessments and ensuring that markers attending are fully trained.
  • Maintain the day to day relationships with overseas actuarial bodies who use our sessional examinations for their members, chairing and arranging meetings and feeding back to the Learning Operations management team of any issues.
  • To monitor examinations as required for all students and answering enquires in relation to all the IFoA examinations. Some out of ‘normal office hours’ support may be required at key times within the examinations cycle.
  • Investigate and report incidents with examinations, decide required actions as necessary by referring to guidelines. To analyse the reports received and check for accuracy ensuring identified anomalies are corrected.
  • To ensure that procedural documentation is maintained and reflects current practices.
  • Responsible to maintain, review and update as necessary examination materials content e.g. instruction documents, guides. Prepare all exam documentation using Word and Excel and manipulating data extracted from database.
  • Work with the Education Services Team to ensure the smooth flow of information regarding examination entry and session set up.
  • Assist Senior Assessment Executives with system and process reviews relating to the Learning Operations Team as required.

Main Contacts

Internal

  • Head of Quality and Assessment
  • Head of Assessment
  • Assessment Manager
  • Senior Assessment Executive
  • Quality and Assessment team
  • Operations Team
  • Engagement and Learning Staff

External

  • Suppliers
  • Principal Examiners
  • Examining teams
  • Module Teams
  • Students

Decisions

  • The post holder has to communicate allocation of marking teams and support them to ensure that the IFoA is able to meet the required timeframes
  • The post holder has to handle data within the Data Protection Act and understand when and where this data can be shared
  • The post holder has to be able to appropriately apply regulations, policies and procedures in a busy and fast moving environment
  • The post holder has to be able to prioritise and manage their workload within general guidelines using judgement to resolve queries and escalate issues which require further attention

Complexity

  • The post holder has to be able to convey information via a variety of methods to individuals and groups at all levels in a manner that engages the audience
  • The post holder has to manage large data sets with the ability to analyse results, checking for inaccuracies and completeness and following up as appropriate

Impact

As a key team within the Engagement and Learning directorate, Quality and Assessment provide the assurances that those acquiring the IFoA Associate or Fellowship qualification have met the required standards and are fit for purpose. The Assessment Executive plays a role in this area managing a wide ranging portfolio including: supporting the provision of exam papers to required standards, handling student queries, collation and checking of exam  marking, delivering access arrangements and ensuring mitigating circumstances receive fair and consistent treatment in accordance with the Equality Act 2010, professional administration of the services provided, communications, database interrogation, technological developments and networking with external personnel. Any errors relating to the assessment area are very high profile and tend to attract attention from high level committees and volunteers and, potentially, external stakeholders such as the FRC and employers.

Knowledge and Experience

Essential

  • Excellent customer care skills including sensitivity to the needs of the customer whilst adhering to regulations, policies and procedures
  • Ability to work independently and part of a small team
  • Ability to work in a flexible, proactive way, supporting colleagues across the team as necessary
  • Discreet and diplomatic in the handling of confidential and sensitive information
  • Able to maintain high levels of accuracy and a calm, methodical approach while working under sustained pressure at times
  • Ability to sustain concentration, speed and accuracy during bulk processing and to deal effectively with large volumes of data
  • A high standard of organisational skills including the ability to work effectively to achieve tight deadlines
  • Strong communication skills

Desirable

  • Experience within a professional body or higher education provider
  • Evidence of commitment to professional development
  • Working with volunteers

Filter or search events

Start date
E.g., 24/02/2021
End date
E.g., 24/02/2021

Events calendar

  • Sub-Saharan Africa Town Hall

    26 February 2021

    Spaces available

    IFoA Immediate Past President John Taylor would like to invite you to the Institute and Faculty of Actuaries’ (IFoA) virtual SSA Town Hall 2021, hosted by John Taylor with IFoA Council Members Mukami Njeru, Prosper Matiashe and IFoA Chief Executive, Stephen Mann.

  • MENAP Town Hall

    2 March 2021

    Spaces available

    IFoA Immediate Past President John Taylor would like to invite you to the Institute and Faculty of Actuaries’ (IFoA) virtual Middle East, North Africa and Pakistan (MENAP) Town Hall 2021, hosted by John Taylor and IFoA Chief Executive, Stephen Mann. 

  • Spaces available

    COVID-19 has seen a marked increase in mental health issues. We all have mental health and poor mental health has serious consequences for individuals and our workplaces, with it costing UK businesses £33-42 billion annually.

  • The price is righter

    16 March 2021

    Spaces available

    This webinar provides an overview of the state of the UK protection market, and how different insurers are using different levels of sophistication to price (such as using customer demand models). It considers how insurers have implemented these sophisticated pricing techniques, and the practical challenges they have faced.

  • Spaces available

    This discussion will revolve around the latest industry developments including and introduction to Part VII transfers and Schemes of Arrangement (process, parties involved and recent events), insights and lessons from recent with-profits transactions and restructurings (including Equitable Life and Pru-Rothesay), how firms can apply these learnings to future arrangements, and the outlook for future with-profits transactions and restructurings (including the impacts of Covid-19 and Brexit)

     

  • Spaces available

    What is stewardship and how has the landscape changed under the 2020 UK Stewardship Code?

    • How does effective stewardship create long term value for beneficiaries?
    • What roles do asset owners and asset managers play in active stewardship?
    • A practical approach to stewardship reporting
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    Income drawdown products offer an investment strategy to generate an income in retirement.  However, for those needing to decumulate their capital to provide a sufficient income in retirement, sequencing risk is high.  This is the risk that poor returns are experienced when capital is highest (in the first part of the decumulation phase) and good returns when capital is lowest (in the last part).   It is very difficult to recover from this risk, if it is realised.  This means that income drawdown products are not very resilient for those needing to decumulate their capital.