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Having trouble with video content on the VLE?

Please read the following guidance if you are having issues with playing videos or with claiming CPD via the Claim CPD button.

I click on a link to video content and see a message saying "access denied"

If you are trying to view IFoA video content on your workplace PC, their firewall may be preventing you from viewing IFoA video content.

Try viewing the video content on your home computer or another device.

I try and play a video, the video won’t play and I see a blue spinning circle

This is either a browser or cache issue.

We recommend viewing IFoA video content using either Google Chrome, Internet Explorer or Safari. You may have difficulty viewing video content using FireFox [or other browsers].

If you cannot play video content in your browser, try clearing your browser’s cache.

I click on a link to resources listed under My Courses on the VLE but nothing happens

You need to clear your browser’s cache.

Once you have cleared your browser’s cache, refresh the webpage and try clicking on the link again.

I clicked on the Claim CPD button but my CPD has not been recorded

When you click the Claim CPD button you should be redirected to the online CPD form to complete. If the form fails to load after clicking the button it could be caused by slow internet speed or an interrupted connection – it is worth reporting to the VLE Team so they can look into the issue. Your CPD claim will only update if you have completed the form and clicked the submit button

The Claim CPD button is restricted to one use even if you experience technical issues before submitting your claim – if there is a blue tick in the box to the right of the Claim CPD button this indicates the button has been used and you won’t be able to use it again. You will therefore need to add your claim manually and request verification of your viewing from the VLE Team.

If you are experiencing any other issues with accessing IFoA video content or recording your CPD please contact VLE.admin@actuaries.org.uk.

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Start date
E.g., 26/01/2021
End date
E.g., 26/01/2021

Events calendar

  • Spaces available

    Drawing from his most recent book “The New Long Life” and his longevity research Andrew J Scott will outline how longer lives and new technologies will fundamentally reshape how we structure our lives and transform the economy. As well as looking at the agenda this will set governments and corporates he will focus on the implications for you and how you prepare your future career.

  • India Town Hall

    Webinar
    28 January 2021

    Spaces available

    IFoA Immediate Past President John Taylor would like to invite you to the Institute and Faculty of Actuaries’ (IFoA) virtual India Town Hall 2021, hosted by John Taylor with IFoA Council Member Mahidhara Davangere and IFoA Chief Executive, Stephen Mann. 

  • Spaces available

    What are the options for the world economy looking ahead?

    In this Thought Leadership Lecture, Economist, Vicky Pryce, will be discussing world economic trends, including the differences in geographical performance and how output is recovering and where.

  • Spaces available

    Trust and Leadership for Actuaries

    Led by Dr. Jim Baxter, University of Leeds, this webinar introduces some key ideas in the ethics of trust, with a particular focus on those in, or on the path to, leadership roles. Dr Baxter is joined by a panel of experienced leaders who will give their personal perspectives on how they understand the value of trust and how they seek to promote and inspire trust, drawing on their experiences of leadership. The panel includes:

  • Health and Care Hot Topics webinar

    Online webinar
    10 February 2021

    Spaces available

    In this webinar, we have two presentations showing the latest research on the implications for life and health insurers of two key issues: genomics and pandemic risk.

    Dr Peter Joshi and Paul Timmers will share their research on how well-established underwriting processes can allow for genomics in predicting expected mortality and morbidity. They will then discuss the potential for stratified screening and personalised medicine to improve health and reduce claim costs.

  • Spaces available

    As the world’s attention begins to turn to COP26 later this year in Glasgow, Sarah Gordon (Chief Executive, Impact Investing Institute) will share her vision for how the financial services industry can deliver for people and the planet, as well as how to encourage more investment with the intention to generate positive, measurable social and environmental impact alongside a financial return.

  • Sub-Saharan Africa Town Hall

    26 February 2021

    Spaces available

    IFoA Immediate Past President John Taylor would like to invite you to the Institute and Faculty of Actuaries’ (IFoA) virtual SSA Town Hall 2021, hosted by John Taylor with IFoA Council Members Mukami Njeru, Prosper Matiashe and IFoA Chief Executive, Stephen Mann.

  • MENAP Town Hall

    2 March 2021

    Spaces available

    IFoA Immediate Past President John Taylor would like to invite you to the Institute and Faculty of Actuaries’ (IFoA) virtual MENAP Town Hall 2021, hosted by John Taylor and IFoA Chief Executive, Stephen Mann.