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Having trouble with video content on the VLE?

Please read the following guidance if you are having issues with playing videos or with claiming CPD via the Claim CPD button.

I click on a link to video content and see a message saying "access denied"

If you are trying to view IFoA video content on your workplace PC, their firewall may be preventing you from viewing IFoA video content.

Try viewing the video content on your home computer or another device.

I try and play a video, the video won’t play and I see a blue spinning circle

This is either a browser or cache issue.

We recommend viewing IFoA video content using either Google Chrome, Internet Explorer or Safari. You may have difficulty viewing video content using FireFox [or other browsers].

If you cannot play video content in your browser, try clearing your browser’s cache.

I click on a link to resources listed under My Courses on the VLE but nothing happens

You need to clear your browser’s cache.

Once you have cleared your browser’s cache, refresh the webpage and try clicking on the link again.

I clicked on the Claim CPD button but my CPD has not been recorded

When you click the Claim CPD button you should be redirected to the online CPD form to complete. If the form fails to load after clicking the button it could be caused by slow internet speed or an interrupted connection – it is worth reporting to the VLE Team so they can look into the issue. Your CPD claim will only update if you have completed the form and clicked the submit button

The Claim CPD button is restricted to one use even if you experience technical issues before submitting your claim – if there is a blue tick in the box to the right of the Claim CPD button this indicates the button has been used and you won’t be able to use it again. You will therefore need to add your claim manually and request verification of your viewing from the VLE Team.

If you are experiencing any other issues with accessing IFoA video content or recording your CPD please contact

Filter or search events

Start date
E.g., 11/08/2020
End date
E.g., 11/08/2020

Events calendar

  • Spaces available

    A Trusted Profession

    This free 1 hour CPD webinar is designed to meet the IFoA’s Stage 3 Professional Skills Training under the IFoA’s CPD Scheme 2019/2020 and is suitable for actuaries working in any area (i.e. it is not specifically aimed at Pensions, GI or any other technical discipline) and is interactive.

  • Spaces available

    Part of the Protection, Health and Care Conference 2020 webinar series

    Modelling the structure and trends of cancer morbidity risk is important for pricing and reserving in related health insurance fields such as critical illness insurance and care provision. We model the dynamics of cancer incidence over time in different regions in England, using 1981-2016 ONS data. The modelling allows estimation of cancer rates at various age, year, gender and region levels, following a Bayesian setting to account for statistical uncertainty. Our analysis indicates significant regional variation in cancer incidence rates. 

  • Spaces available

    Part of the Protection, Health and Care Conference 2020 webinar series

    In this talk we will outline the steps Aviva took in pulling together our first large-scale disclosures on the exposure of our business to climate change published in March 2019; in line with the recommendations of the Taskforce on Climate-related Financial Disclosures. After touching on why insurers have such an important role in climate change, we'll cover a brief “how-to” guide for those who have not yet embarked on thinking about these topics before giving a case study of how the learnings from a TCFD disclosure exercise can be applied to investment portfolios.

  • Spaces available

    Part of the Protection, Health and Care Conference 2020 webinar series

    The insurance industry currently underwrites customers with diabetes based on a range of factors, medical expertise and various medical studies. The work undertaken by the Diabetes Working Party would help the industry to approach this using current research findings to update and enhance how potential risk from diabetes is considered. This includes the need to understand the underwriting implications as treatments improve, and potentially to develop new products that are tailored to those with diabetes. This webinar will present our latest findings in the management of this important chronic condition which will include research in collaboration with the ARC. 

  • Fully booked.

    This event is now fully booked. To join the wait list, please register here.

    Get ready for the new CPD Scheme launching on 1 September. Join us for a discussion on what the new Scheme will look like in practice. There will be an opportunity to field questions to the IFoA Executive on how the Scheme’s requirements will affect you.

  • Asia Conference Webinar Series

    1 September 2020 - 24 September 2020

    Spaces available

    There will be a prestigious line-up of international speakers discussing the insurance and financial industry’s innovation and change in Asia.  The conference will take place throughout September via an online platform. The webinars consist of plenary speaking sessions and a series of workshop sessions including Life, GI, Data Science, Sustainability, Risk Management and Investment.

    This will be the perfect opportunity for you to discover,ask questions and be at the forefront of current and developing actuarial/financial topics and trends in Asia.


  • Spaces available

    In this webinar we will provide an insight into enterprise-wide risk management in banking, showing similarities to the world of insurance as well as identifying differences. Just as insurance companies have to submit an ORSA, so bank’s have to submit their own equivalent, the Internal Capital Adequacy Assessment Process or ICAAP.

  • Spaces available

    This free 90 minute webinar is designed to support the IFoA CPD Co-ordinators, and others, involved in supporting our members to achieve their CPD requirements. 

    The programme will include an overview of the new CPD Scheme; specifically sharing with you key messages to support you implement and embrace the new CPD Scheme for our members within your organisation and regional community; how to arrange a reflective practice discussion; and an interactive reflective practice discussion learning exercise.  In addition, delegates will gain information about accessing, and making the most of the IFoA event Toolkits which you can make use of to run your own in-house events and events for regional communities.