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General Insurance (non-Life)

Videos and audio files of selected events and conferences relevant to General Insurance

If you order videos out of office hours your order will not be processed until the next working day. 

If you have already paid to watch a webinar or attend an event, please follow the instructions below: 

  • IFoA members – Please login to the IFoA's Virtual Learning Environment (VLE) and watch the recordings there to build your CPD. You can access specific recordings by clicking on the individual recording titles below.
  • If you are not a member of the IFoA –You will have received an email detailing the link to watch the recording video. 

GIRO 2020 Virtual Conference

November 2020

To read the full synopsis of each webinar please visit the GIRO 2020 website and select the 'Schedule' tab

IFoA Leadership Address

Presented by Tan Suee Chieh, Stephen Mann and Annette Spencer
A recording of the Leadership Address is available for members and non-members to watch for free.

Recordings of Technical Content, Panel Discussions, and Plenaries

Generational Change
Speaker: Dr Paul Redmond

Lloyd's Update
Emma Stewart and Catherine Scullion, Lloyd's of London

Addressing the loyalty penalty: The FCA's general insurance pricing practices market study
Speaker: Robin Finer, Sophie Williams and Peter Lukacs, FCA

Applying Skills in a Changing World
Speaker: Prof Rebecca Shipley and Prof Tim Baker

The Practice of Expert Judgment
Speakers: Santiago Restrepo and Peter Moore, BDO LLP

Personal Lines Disruption and the Impact of COVID-19
Speaker: Gianmario Afeltra and Mahima Agarwal, Deloitte

Bank of England - PRA Update 2020
Speakers: Alan Sheppard, Amanda Istari, Angela Zhu, Cassandra Archer, Giorgis Hadzilacos, James Orr and Ryan Li, Bank of England

Race - A Risky Business
Speakers: Chika Aghadiuno and Owen Morris, Aviva and Ugo Okpewho, BDO
This webinar recording is sponsored by LCP and therefore free to watch. To receive access please follow this link.

IFRS 17 - Practical Challenges (aka the Difficult Bits)
Speakers: Simon Sheaf and Bhavin Bhatt, Grant Thornton

IFoA Regulatory Update: Thematic Reviews, Quality Assurance & CPD

COVID-19: Operational Resilience Lessons Learnt: Insurance
Speakers: Isaac Alfon and Shirley Berlinger, Crescendo Advisors, Valerie du Preez, Dupro and Natasha Naidoo, Generali UK

Panel Discussion on Reserving
Speakers: Seema Thaper, Enstar, Catherine Barton, Talbot Underwriting, Emma Stewart, Lloyd’s of London and Helen Cooper Hiscox


Recordings of Capital, Pricing, and Reserving Sessions

Pricing for Innovation: A Good Practice Guide
Speakers: Amrit Santhirasenan, Hyperexponential Ltd, Kamaal Basran, Markel and Trevor Maynard, Lloyd's of London

Machine Learning for Capital Modeling
Speaker: Harsh Jaitak, Kuwait Reinsurance K.S.C.P

How is the Evolution of Cyber Threats Impacting the Insurance Market?
Speakers: Visesh Gosrani, Medical Protection Society, Richard Campanha and Simon Cartagena, SCOR and Justyna Pikinska, Capsicum Re

Effective Governance for Boards - Reserving
Speakers: Steve Wilson, Brian Brown, Milliman and Stefan Holzberger, AM Best
This webinar recording is sponsored by Milliman and therefore free to watch. To receive access please follow this link

Improving Reserving through a better Understanding of Case Estimates
Speakers: Ed Harrison, Charl Cronje and Richard Holloway, LCP

Pricing Session - Practical Experience with Pricing in R
Speakers: Karen Seidel, Stephen Marriott and Samir Khimani, NHBC

The good, the bad and the ugly: the 2019 climate insurance stress test
Speakers: Giorgis Hadzilacos and Stefan Claus, Bank of England

Capital modelling - when we're not talking about COVID
Speakers: Tom Durkin, Neil Gedalla and Laun Middleton, LCP

Pricing Session - FCA Pricing Study
Speaker: Chloe Paillot and Laura Scarpa, Deloitte

Reserving Session - Making better Reserving Decisions using Data Science Techniques
Speakers: Charlie Stone, LCP and Philippa King, Ageas

The Actuary and IBNR Techniques: A Machine Learning Approach
Speakers: Ronald Richman, QED and Caesar Balona, QED Actuaries


Recordings of Hot Topics

Pandemic Risk Cognitive Biases: Before and After COVID-19
Speakers: Gordon Woo, RMS Consulting, Will Davies, Insurem, Matthew Attard, Marsh & McClellan and Sophie Weisenberger, RPC Tyche

Operational Resilience: The Adaptability of Mankind
Speakers: Alpesh Patel and Cherry Chan, Barnett Waddingham and Will Scobie, Horizonscan Ltd

Claims inflation trends within Lloyd’s and the London Market
Speakers: Stavros Martis, Deloitte and Emma Stewart, Lloyd's of London

How to be fully inclusive and prioritise mental health
Speakers: Michael McCord and Minnie Green, Milliman, Jerry Skees, Global Parametrics

Insuring low-income People against Catastrophes in Developing Markets


Recordings of these webinars (unless stated as free) are available for members and non-members to purchase and watch.

Video costs

Members: £25 | Non-members: £45 

Technical Issues in General Insurance (TIGI) Webinar Series

June/July 2020

To read the full synopsis of each webinar please visit the TIGI Conference 2020 website and select the 'Programme' tab

Lloyd’s Validation Review Outcomes 2019
Speakers: Mirjam Spies and Rebecca Soraghan, Lloyds

Backtesting dependencies: maximising the value of your historical data
Speaker: Neil Gedalla, LCP

Pricing like a Data Scientist
Speaker: Matthew Evans, EMC Actuarial and Analytics

Machine Learning in Reserving: Practical Applications and Lessons Learned
Speakers: Tom Durkin, LCP and Hazel Beveridge, Pioneer

Best practices for developing and deploying web-based pricing tools
Speaker: Edward Anderson, Probitas 1492

Lloyd's Casualty Market Study
Speakers: Ajay Shah, Alex Wickett, Philip Godwin and Priye Dhansuklal, Lloyd's

Recordings of these webinars are available for members and non-members to purchase.

Video costs:

Members: £15 | Non-members: £35 


Current Issues in General Insurance (CIGI) Webinar Series

From 22 April 2020

To read the full synopsis of each webinar please visit the CIGI Conference 2020  website and select the 'Programme' tab

Jumping the Gap - Updating Embedded Systems
Speaker: George Wright

The Influential Actuary: identity's Effect on Data Interpretation
James Orr, Bank of England, Chris Smerald and David Gurteen.

Operational Resilience - Is It Time for a Top Down View of Risk?
Speaker: Richard Holloway

Are you Vulnerable
Speakers: James Hillon and Kyveli Charsouli, KPMG

Property Reinsurance and other Reinsurance Issues
Speakers: Xiohan Fang and Amrita Pattni, Guy Carpenter

Current Issues in Personal Injury Modelling
Speaker: Justin Thomas, Guy Carpenter

Unlock the Value of IM Modelling
Speakers: Wendy Kriz and Nasir Shah, Barnett

Improving Customer Outcomes through Pricing
Speakers: Steven Perkins and Jae Lake, PwC

Recordings of these webinars are available for members and non-members to purchase.

Video costs:

Members: £15 | Non-members: £35 

If you have already paid for the webinar please follow the instructions below:

IFoA members – Please login and watch the recordings on the IFoA's Virtual Learning Environment (VLE) to claim your CPD.

If you are not a member of the IFoA –You will have received an email detailing the link to the webinar video. 


GIRO Conference 2019

24-26 September 2019

If you attended this conference you cannot claim CPD for watching the conference videos online.

Plenary 1 - Responding to the Climate Crisis: Can Actuaries Save the World?
Pricing Core Topic: Peeling the Pricing Onion
Capital Core Topic: Looking to the future – Capital Modelling in 2025
Reserving Core Topic: The Future of Reserving Market
Plenary 4 – The Fourth Industrial Revolution: The Insurance Opportunities
Hot Topic – Drones

For those who could not attend GIRO 2019, we are pleased to offer recordings of some of the sessions which are available for members and non-members to purchase, download, and view from your device. Find out more and purchase via this link.


GIRO Conference 2018

The IFoA would like to apologise that the GIRO 2018 videos aren’t available this year. We had issues with the videos that ended up being corrupt when we received them. We would like to apologise again.


GIRO Conference 2017
17-20 October 2017

If you attended this conference you cannot claim CPD for watching the conference videos online.

Plenary 1 - Is the Global Economy - Safer, Simpler & Fairer?
Plenary 4 – Machine Learning
Plenary 5: How much can we Trust Opinion Polls?
Plenary 6: The Importance of Professionalism in Today’s Financial Sector
Plenary 7: The 21st Century Brain from Cradle to Grave: The Impact of Technology


Momentum 2016
30 November - 2 December 2016

If you attended this conference you cannot claim CPD for watching the conference videos online.

Plenary 1: Why networking is important for your career and the skills to succeed
Plenary 2 Lightning talks (hot topics in 60 minutes)
Plenary 3: Winners curse - Game theory and insurance pricing
Plenary 4: Panel discussion on Brexit

GIRO 2016
20-23 September 2016

If you attended this conference you cannot claim CPD for watching the conference videos online.

Sessions available:
Plenary 1: The Future Voice
Core topics: Reserving plenary
Core topics: Pricing plenary
Core topics: Capital plenary
Plenary 4: Managing GI business - it is becoming different!
Plenary 5: Hot topics - Solvency 2 post Brexit
Workshop C11: Strategy Masterclass: 7 Killers of Collaborative Working
Plenary 6: The insatiable rise of alternative capital
Workshop D11: Strategy Masterclass: Intrapreneurship for Actuaries
Keynote: Paul Mason

Sessional Research Event: Bias, Guess and Expert Judgement in Actuarial Work
18 January 2016, video
The Effect of Model Uncertainty on the Pricing of Critical Illness Insurance
The Benefits and Challenges for Insurers Considering Non-traditional Investments
Sustainable Growth in the 21st Century
CPIs March 2015: Plenary 5: Recent case law and future implications
Health & Care 2015: Workshop E1: The Rise of Wearable Technology - What Does it Mean for the Insurance Market?
Asia Conference 2015: Workshop A2: How to set risk appetite for an insurance company
Actuaries of the Future 2015
Review of Actuarial Work: The new requirements under APS X2
Video, 8 June 2015

GIRO 2015 Plenary Videos
20-23 October 2015

If you attended this conference you cannot claim CPD for watching the conference videos online.

Sessions available:
Plenary 1: Insurance in a Changed World
Plenary 2: Who Profits? Delivering an Ethical Return
Plenary 3: Alleviating Reserving Stress
Plenary 5: Modelling: The Next Generation
Plenary 6: Tomorrow's World: Customer, Investor or Risk?
Plenary 7: Keynote Speaker - Professor John Kay CBE
Plenary 8: Professional Skills - Members Behaving Badly?

Momentum Conference 2015
2-4 December 2015, video

If you attended this conference you cannot claim CPD for watching the conference videos online. 

Sessions available:
Plenary 1: We Need to Talk about Sustainability - How are Actuaries going to Face Climate Change and Other 21st Century Issues
Speakers: Nico Aspinall, Towers Watson and Louise Pryor
Plenary 2: Behavioural Finance and Retirement Decision Making
Speaker: Iain Clacher, Leeds University Business School
Plenary 3: Expert Judgement
Speakers: Kieran Barnes, Bank of England and Stephen Makin, Hymans Robertson
Plenary 4: A Career as a Chief Investment Officer - Could You Have What it Takes?
Speakers: Jan Coetzee, Swiss Re; Alasdair MacDonald, Towers Watson and Ian McKinlay, Lloyds Banking Group

The Implications of the Scottish Independence Referendum for Financial Services

GIRO40 Plenary sessions online
8-11 October 2013

If you attended this conference you cannot claim CPD for watching the conference videos online.

Sessions available:
Plenary 1: Risk Management
Plenary 2: Capital Modelling
Plenary 4: Pricing
Plenary 5: Seven major trends that will shape our lives over the next decade (and beyond)
Plenary 6: Reserving

Open Forum - Insurance Accounting: A New Era II?
12 September 2013, video
Conflicts of Interest: Interactive Session (GI and Life)
11 February 2013, video
Momentum Conference 2013
Spring Lecture 2013
Autumn Lecture 2013

GIRO Conference and Exhibition 2012 
18-21 September 2012, video

If you attended this conference you cannot claim CPD for watching the conference videos online.

Sessions available:       
Plenary 1: Solvency II 
Plenary 2: Leadership
Plenary 4: Risk management
Plenary 5: Pricing
Plenary 6: Europe and the wider economy

Momentum Conference 2012: Effective Decision Making
If you attended this conference you cannot claim CPD for watching the conference videos online.

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Events calendar

  • Spaces available

    Climate-Related Risk - This free to view webinar on Climate-Related Risk is the first in a series focusing on some of the ‘Hotspots’ identified in the JFAR Risk Perspective bringing the Risk Perspective to life with practical illustrations and insights from subject experts from the IFoA and other Regulators

  • Spaces available

    Recent decades have seen institutions, such as employers and financial services, give people more choice and flexibility, but these freedoms have come with more responsibilities. Individuals are now responsible for managing more of their own financial risks, from ensuring they put enough money into their pension to securing affordable protection to be financially resilient.

  • Actuarial Innovation in the COVID-19 era

    This event is online. 
    26 April 2021 - 7 May 2021
    Spaces available

    Join us for this brand new IFoA webinar weries comprising of a fortnight of webinars, panel sessions and a hackathon, that showcase the range of ways in which the actuarial profession has added value, in the public interest, to the understanding and management of the current and future pandemics through insight and learning.

  • Spaces available

    This event is now temporarily closed on Monday 26 April, but the session will be repeated on Tuesday 27 April, 09.00-10.30. Please click here to register your place. 

    Actuaries have a lot to offer biodiversity management over the next decade as the world develops more depth to its response to this global challenge. This sessional offers an opportunity to learn about this emergent risk, to contribute to our thinking as a profession and help us develop the next steps forward.

  • Europe Town Hall

    28 April 2021

    Spaces available

    IFoA Immediate Past President John Taylor would like to invite you to the Institute and Faculty of Actuaries’ (IFoA) virtual Europe Town Hall, hosted by John Taylor with IFoA Council Members Alan Rae, Jennifer Hartley, Maribel Vasquez Flores and IFoA Chief Executive, Stephen Mann.

  • Spaces available

    Sessional Meeting - Free to viewMis-estimation risk is a key element of demographic risk, and past work has focused on mis-estimation risk on a run-off basis.  However, this does not meet the requirements of regulatory regimes like Solvency II, which demands that capital requirements are set through the prism of a finite horizon like one year.  This paper presents a value-at-risk approach to mis-estimation risk suitable for Solvency II work

  • Finance & Investment Virtual Conference 2021

    Available to watch globally in May.
    10-12 May 2021
    Spaces available

    This year's Finance and Investment Virtual Conference takes on the timely theme of ‘resilience’, something we have all learnt a lot more about in the last year! Our diverse range of talks will explore the theme of resilience in a variety of ways including in building robust investment portfolios, in the incorporation of ESG factors, in govern

  • Spaces available

    This talk will explore the potential benefits that wearable tech can bring to health & protection insurers and their customers. The traditional approach of integrating wearables into insurance has largely focused on measuring steps and using rewards-based incentive programs to encourage more activity.

  • Spaces available

    Join us for this talk with Professor Sir Adrian Smith as part of the 'Dr Patrick Poon Presidential Speaker Series'. Professor Smith joined The Alan Turing Institute as Institute Director and Chief Executive in September 2018. In November 2020, he became President of the Royal Society, in addition to his leadership of the Turing. He is also a member of the government's AI Council, which helps boost AI growth in the UK and promote its adoption and ethical use in businesses and organisations across the country. He received a knighthood in the 2011 New Year Honours list.


  • CILA 2021

    Available to watch globally in May.
    19-21 May 2021
    Spaces available

    We continue to live in a world of global uncertainty. Survival depends on our ability to simultaneously navigate through the diverse root-causes, ranging from: the consequences of Climate Change; on-going financial consequences of the COVID pandemic; or self-imposed changes in regulatory requirements and accounting standards.

  • Pensions Conference 2021

    Online webinar series
    16-22 June 2021
    Spaces available

    Welcome to the programme for our 2nd Virtual Pensions Conference. This year's conference features 11 webinars offering members and non-members the opportunity to get up to date content from leading experts in the pension industry. There will also be opportunity to ask questions and contribute to the discussion.