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General Insurance (non-Life)

Videos and audio files of selected events and conferences relevant to General Insurance
2021

General Insurance Pricing Report
The IFoA’s Actuarial Review Team will publish its second thematic review in June 2021. The review is looking at the involvement of actuaries in the pricing of UK home and motor insurance, during a period of significant developments in the sector from both regulation and innovation. This free-to-view webinar will give members the opportunity to learn about the Review, its findings and recommendations and will provide a forum for feedback and discussion. Speakers: Alan Marshall and David Gordon

This video is free to view for members

General Insurance Spring Conference 2021

Measuring and Monitoring Climate Change Risks
In this talk we explore how insurers can measure and monitor their climate change risk. We outline assessing exposures in a structured way and integrating risk monitoring into business-as-usual processes. Many insurers already struggle with having too many risk metrics to actively monitor and embed into business decisions. We discuss using climate change risk as an opportunity to optimise risk monitoring, encouraging increased engagement from the board and the wider business. The measurement of climate change risk from an insurer’s perspective is also a key challenge. To supplement the common method of scenario analysis, we propose a rating-factor driven approach that incorporates relativities by line of business, industry and geography. This approach relies on expert judgement and demands early engagement with the wider business, making it embedded by design. Intuitive and trackable “climate change risk scores” indicate the level of exposure and key risk drivers. Swarm intelligence can also be used to help parameterise the approach.

A Motor Fleet Risk Model from Public Data: An Insurtech’s Perspective
Claims data often forms the basis of our understanding of risk. But what if your risk model becomes so granular that you simply don’t have enough historical claims data to parameterise it with? Or what if the risks you’re insuring are changing too quickly for claims data to even be relevant at all? Flock argues for a modular, simulation-based approach to modelling risk. One which models individual claims events separately, where every claim event is parameterised using only external datasets. Flock’s motor risk model calculates a burning cost dependent on where, when and how a vehicle is driven, all without using any historical claims data. This talk will cover how we’ve used advanced simulation techniques together with Google Street View, computer vision, government-published datasets and vehicle-safety research to define a per-mile motor fleet risk model.

Risk pooling for disaster Response
Responding to disasters through risk pooling – providing an insight in to the rise of forecast based financing and how actuaries can help. This session will examine how humanitarian organisations can use forecast based financing and risk pooling principles, alongside mechanisms for transferring or sharing risks, to provide more efficient and effective funding for those most in need. The risks in this context are potential disasters caused by natural hazards in developing countries. This session will provide an overview of the Government Actuary’s Department’s work in this area and will showcase the ways that we can use actuarial techniques to improve the outcomes for vulnerable people in developing countries by using principles that are applicable to many areas of actuarial work. A basic level of technical knowledge in relation to risk pooling and insurance is required for this session.

Original Loss Curves
The aim is to demystify the origin and applications of Original Loss Curves. ILFs and First Loss Scales are widely used with London Market Insurance and Reinsurance pricing, however, new entrants or even established practitioners are often asked to use the curves without sufficient knowledge of the following: Information about the background and derivation of Original Loss Curves Data Limitations and common problems Examples of how they can be used in practice Practical information about where to source these curves. Can we source the data require to develop curves in a more efficient way?

Human Capital in a Pandemic
Resourcing is a constant concern for all professionals in the market and actuaries are no different. Delegates will gain information on how to attract the talent they need in this challenging environment but also for applicants to present themselves in best possible light to prospective employers. This will include knowledge on the changes in the working environment that have been accelerated by the pandemic. Areas will include: Interview process change Working environment alterations Regulatory developments The demand for non-life actuaries throughout this period The risks of not adapting to the new landscape.

Best use of Machine Learning within Reserving
There are significant opportunities to using machine learning (ML) to enhance insurers' reserving processes. This session will cover three key topics on ML within reserving: 1. A holistic vision for using machine learning within reserving • ML as a powerful tool within a modern reserving workflow • How best to apply ML in practice, and what to avoid 2. Case studies on how machine learning is already being used in reserving • How insurers are using ML to save time and improve decision making • Practical examples and how to overcome key challenges with introducing ML 3. A debate on what next for machine learning within reserving • What is the future for the human vs the robo actuary? • How best to manage potential ethical issues with ML for reserving?

Getting Better value from the Actuarial Function Opinions
Our recent market-wide survey of chief actuaries and NEDs found that many firms feel they don’t get sufficient value from the Actuarial Function opinions, particularly the opinion on underwriting policy. However, this is not universally the case and there are firms who say they get significant value from the process. Why the difference? If you’ve struggled to get value from your Actuarial Function opinions, or if you are interested in sharpening your own process, then this session is for you. We will share our detailed findings on best practice in this important area. We will look at the Actuarial Function Report itself as well as the underlying actuarial analyses, the links with key business processes (including business planning, reserving, pricing, risk management and others) and the relationship with the board. Most importantly, we will bring this all together in the form of practical steps that you can take to ensure that your Actuarial Opinions add real value in future.

Insurance and Actuarial Challenges with the sharing economy
For the past ten years actuaries have been struggling with sharing economy issues whether it be with ride sharing, car sharing, home sharing, talent sharing or other innovative new businesses. Our two speakers have significant experience in these specialties. Bernie Horovitz, an actuary turned business executive, started his own managing general agent (MGU) focusing on sharing exposures. Bernie has been working as a middleman between the the sharing companies and traditional insurers in developing appropriate insurance products. Francois Morissette has been tackling pricing and reserving issues for some of the largest sharing companies and traditional insurers. In a facilitated interview format our guests will discuss: sharing economy evolution insurance challenges with the sharing economy pricing challenges/considerations reserving challenges/consideration insurance operation challenges insured or self-insurance considerations how has COVID affected the sharing economy? what’s next for the sharing economy?

What makes a good reserving deep dive?
In recent years there has been a trend toward reserving using streamlined and semi-automated processes to do the heavy lifting, supported by deep dives in one or two topical areas. The optimal approach to the automated/mechanical part of these reserving processes has been widely discussed, particularly as an area for applied machine learning. In contrast, there has been relatively little focus on deep dives. Despite this, deep dives are critical for managing high risk or emerging risk areas of reserving, and are an area of actuarial work that our research shows boards value highly. This presentation will help actuaries and boards get more value from deep dives. Specifically we will cover: Insights into what boards value from deep dives and how to communicate them with maximum impact. How to prioritise areas for deep dives, ensuring a good mix of “proactive” and “reactive” investigations. Examples of common deep-dive pitfalls and how to avoid them. In this presentation, we will draw on LCP’s 2021 research into improving communication between actuaries and boards and 2019 “future of reserving” survey, as well as the presenters’ experience as members of the “Towards the Optimal Reserving Process” working party.

The Practicalities of Capital Allocation
Capital allocation is a key part of Solvency II and is required to be performed by each insurance undertaking as part of their annual ORSA. Over recent years, there has been increased focus on allocated capital from regulators (to ensure model stability and understanding of movements) and boards (to understand where best to deploy capital). There is no single capital allocation method that is best for all risk profiles, with the key challenge of separating movements due to changes in risk profile from simulation error. In this presentation, we will explore this topic from both a regulatory perspective and in-house perspectives. We will Begin by describing a number of ways of capital allocation methodologies and where we have seen these used. Explore in further detail the SpreadVaR approach that is typically used in the Lloyd’s market, with particular focus on the collar and stability of results. Explain practical approaches that insurance firms can take to better understand the movements in post-diversified capital requirements. The format of this event will be a presentation from 2 different perspectives: in-house and regulatory. We will only assume knowledge of statistical metrics; any further concepts will be introduced in the presentation.

Building your ESG Framework – what to know, and how to act!
ESG issues are now a significant focus for most Governments and Regulators. In particular, there are a number of regulatory requirements that need to be implemented over the course of 2021 and onwards. While many of us have a high-level awareness of the various issues at hand, we hope to provide a more detailed, tangible discussion around what sorts of things General Insurers should be thinking about and doing in this area. We will be providing an overview of these requirements and areas that need to be considered, such as: The different types of climate-risks that should be considered; The Bank of England climate-related stress tests; and Disclosures. Finally, we will be discussing what current ESG frameworks look like and what considerations should be taken in developing this framework further.

Machine Learning modelling on Triangles – worked example
Grainne McGuire and Jacky Poon from the Machine Learning in Reserving working party (MLR WP) will take you through their practical example of applying different machine learning (“ML”) models to a reserving data set using R. The goal is to illustrate a possible work flow in: setting up a data set for machine learning applying different ML models to this data tuning the ML hyper-parameters comparing and contrasting performance for the past fitted values and the future predictions. The data set used is a simulated traditional aggregate data set of a 40x40 triangle of incremental quarterly payments over 10 years. The features are accident, development and calendar periods. The presentation is introductory level, accompanied by a blog outlining the steps in detail, introducing the mlr3 package in R and providing code to allow the audience to recreate the examples in their own time. It should be noted that the focus of the session is to illustrate the use of the different models rather than try to find the best model for a specific ML method. The methods show-cased are: Decision trees Random forests XGBoost Lasso.

Introduction to Chaos Theory and Some applications for insurance
We have all heard about the butterfly effect and been mesmerised by multicoloured images of fractals, but what does any of this have to do with the serious world of financial modelling and insurance? Non-linear dynamics (or Chaos theory) has come a very long way in the twenty years since when it was initially popularised in the main stream media. It is now a well established and well studied field of science. There are some very compelling reasons for actuaries to pay close attention to recent developments in this field, not least because there are likely to be useful applications for actuarial work. As actuaries, we have long relied on probability theory to model uncertainty. But for many analyses, probability theory is a fairly blunt tool and discards a significant proportion of the information that can be extracted from a given data set. Non-linear dynamics offers an alternative approach to analyse a given data set and can reveal a lot more about the structure of the system or the process that generated the data. The aim of this presentation is to introduce some basic concepts in non-linear dynamics and discuss some applications for actuaries.

IFRS 17 Working Party update: how to explain the IFRS story
We are accelerating towards IFRS 17 reporting, bringing with it the complexities and challenges we all know and love. Whilst we have been focused on answering the technical questions and building the architecture to build the numbers, the time has come to work out how we are going to explain the numbers to management and the outside world. The jury is still out on what it means for general insurers KPIs and investor story. The objectives of IFRS 17 were to create greater transparency and comparability with other industries. However, analysts are yet to grasp the new standard and what it might mean for their analysis. Insurers will need to think about the three Cs: Clarity – providing a simple story with clarity across their different bases; Coherence – consistent and rationale story across reporting, strategy and performance management; Comparability – relevance and consistency of metrics across peers. We will consider how we will explain results to senior management, analysts and investors and other stakeholders - including the impact on existing KPIs as well as new KPIs that may come to bear.

Recordings of these webinars are available for members to purchase. If you are not a member please contact vle.admin@actuaries.org.uk to process your order.

If you have already paid to watch a webinar or attend an event, please follow the instructions below: 

  • IFoA members – Please login to the IFoA's Virtual Learning Environment (VLE) and watch the recordings there to build your CPD. You can access specific recordings by clicking on the individual recording titles below.
  • If you are not a member of the IFoA –You will have received an email detailing the link to watch the recording video.  
2020

GIRO 2020 Virtual Conference

November 2020

To read the full synopsis of each webinar please visit the GIRO 2020 website and select the 'Schedule' tab

IFoA Leadership Address

Presented by Tan Suee Chieh, Stephen Mann and Annette Spencer
A recording of the Leadership Address is available for members and non-members to watch for free.
 

Recordings of Technical Content, Panel Discussions, and Plenaries

Generational Change
Speaker: Dr Paul Redmond
 

Lloyd's Update
Emma Stewart and Catherine Scullion, Lloyd's of London
 

Addressing the loyalty penalty: The FCA's general insurance pricing practices market study
Speaker: Robin Finer, Sophie Williams and Peter Lukacs, FCA
 

Applying Skills in a Changing World
Speaker: Prof Rebecca Shipley and Prof Tim Baker
 

The Practice of Expert Judgment
Speakers: Santiago Restrepo and Peter Moore, BDO LLP
 

Personal Lines Disruption and the Impact of COVID-19
Speaker: Gianmario Afeltra and Mahima Agarwal, Deloitte
 

Bank of England - PRA Update 2020
Speakers: Alan Sheppard, Amanda Istari, Angela Zhu, Cassandra Archer, Giorgis Hadzilacos, James Orr and Ryan Li, Bank of England
 

Race - A Risky Business
Speakers: Chika Aghadiuno and Owen Morris, Aviva and Ugo Okpewho, BDO
This webinar recording is sponsored by LCP and therefore free to watch. To receive access please follow this link.
 

IFRS 17 - Practical Challenges (aka the Difficult Bits)
Speakers: Simon Sheaf and Bhavin Bhatt, Grant Thornton
 

IFoA Regulatory Update: Thematic Reviews, Quality Assurance & CPD
 

COVID-19: Operational Resilience Lessons Learnt: Insurance
Speakers: Isaac Alfon and Shirley Berlinger, Crescendo Advisors, Valerie du Preez, Dupro and Natasha Naidoo, Generali UK

Panel Discussion on Reserving
Speakers: Seema Thaper, Enstar, Catherine Barton, Talbot Underwriting, Emma Stewart, Lloyd’s of London and Helen Cooper Hiscox

Recordings of these webinars are available for members to purchase. If you are not a member please contact vle.admin@actuaries.org.uk to process your order.

Recordings of Capital, Pricing, and Reserving Sessions

Pricing for Innovation: A Good Practice Guide
Speakers: Amrit Santhirasenan, Hyperexponential Ltd, Kamaal Basran, Markel and Trevor Maynard, Lloyd's of London
 

Machine Learning for Capital Modeling
Speaker: Harsh Jaitak, Kuwait Reinsurance K.S.C.P
 

How is the Evolution of Cyber Threats Impacting the Insurance Market?
Speakers: Visesh Gosrani, Medical Protection Society, Richard Campanha and Simon Cartagena, SCOR and Justyna Pikinska, Capsicum Re
 

Effective Governance for Boards - Reserving
Speakers: Steve Wilson, Brian Brown, Milliman and Stefan Holzberger, AM Best
This webinar recording is sponsored by Milliman and therefore free to watch. To receive access please follow this link
 

Improving Reserving through a better Understanding of Case Estimates
Speakers: Ed Harrison, Charl Cronje and Richard Holloway, LCP
 

Pricing Session - Practical Experience with Pricing in R
Speakers: Karen Seidel, Stephen Marriott and Samir Khimani, NHBC
 

The good, the bad and the ugly: the 2019 climate insurance stress test
Speakers: Giorgis Hadzilacos and Stefan Claus, Bank of England
 

Capital modelling - when we're not talking about COVID
Speakers: Tom Durkin, Neil Gedalla and Laun Middleton, LCP
 

Pricing Session - FCA Pricing Study
Speaker: Chloe Paillot and Laura Scarpa, Deloitte
 

Reserving Session - Making better Reserving Decisions using Data Science Techniques
Speakers: Charlie Stone, LCP and Philippa King, Ageas
 

The Actuary and IBNR Techniques: A Machine Learning Approach
Speakers: Ronald Richman, QED and Caesar Balona, QED Actuaries

Recordings of these webinars are available for members to purchase. If you are not a member please contact vle.admin@actuaries.org.uk to process your order.

Recordings of Hot Topics

Pandemic Risk Cognitive Biases: Before and After COVID-19
Speakers: Gordon Woo, RMS Consulting, Will Davies, Insurem, Matthew Attard, Marsh & McClellan and Sophie Weisenberger, RPC Tyche
 

Operational Resilience: The Adaptability of Mankind
Speakers: Alpesh Patel and Cherry Chan, Barnett Waddingham and Will Scobie, Horizonscan Ltd
 

Claims inflation trends within Lloyd’s and the London Market
Speakers: Stavros Martis, Deloitte and Emma Stewart, Lloyd's of London
 

How to be fully inclusive and prioritise mental health
Speakers: Michael McCord and Minnie Green, Milliman, Jerry Skees, Global Parametrics
 

Insuring low-income People against Catastrophes in Developing Markets

Recordings of these webinars are available for members and non-members to purchase. If you are not a member please contact vle.admin@actuaries.org.uk to process your order.

Recordings of Working Party Updates

IFRS17 Working party update
Speakers: Alice Boreman and Jamie Grant
 

A Practitioner’s Introduction to Stochastic Reserving: The 1 year view
Speaker: Robert Scarth
 

Solvency II Practical Review Working Party Update
Speakers: Amrita Pattni, Amerjit Grewal and Nina Ndebele
 

PPO Working Party Quantitative Survey Update
Speakers: Patrick Tingay, Chris Francis and Peter Towers
 

Developments in the Insurtech Scene
Speakers: Ed Plowman, Cherry Chan and Harjit Saini
 

Third Party Working Party
 

Can we trust reserving? Reserving Process validation under COVID-19
 

Machine Learning in Reserving
 

A Practical Guide to better Reserving
 

Opening Up a Good Actuarial Report
 

Recordings of these webinars are available for members and non-members to purchase. If you are not a member please contact vle.admin@actuaries.org.uk to process your order.

 

Video costs

Members: £25 | Non-members: £45 

Technical Issues in General Insurance (TIGI) Webinar Series

June/July 2020

To read the full synopsis of each webinar please visit the TIGI Conference 2020 website and select the 'Programme' tab

Lloyd’s Validation Review Outcomes 2019
Speakers: Mirjam Spies and Rebecca Soraghan, Lloyds

Backtesting dependencies: maximising the value of your historical data
Speaker: Neil Gedalla, LCP

Pricing like a Data Scientist
Speaker: Matthew Evans, EMC Actuarial and Analytics

Machine Learning in Reserving: Practical Applications and Lessons Learned
Speakers: Tom Durkin, LCP and Hazel Beveridge, Pioneer

Best practices for developing and deploying web-based pricing tools
Speaker: Edward Anderson, Probitas 1492

Lloyd's Casualty Market Study
Speakers: Ajay Shah, Alex Wickett, Philip Godwin and Priye Dhansuklal, Lloyd's

Recordings of these webinars are available for members to purchase. If you are not a member please contact vle.admin@actuaries.org.uk to process your order.

Video costs:

Members: £15 | Non-members: £35 

 

Current Issues in General Insurance (CIGI) Webinar Series

From 22 April 2020

To read the full synopsis of each webinar please visit the CIGI Conference 2020  website and select the 'Programme' tab

Jumping the Gap - Updating Embedded Systems
Speaker: George Wright

The Influential Actuary: identity's Effect on Data Interpretation
James Orr, Bank of England, Chris Smerald and David Gurteen.

Operational Resilience - Is It Time for a Top Down View of Risk?
Speaker: Richard Holloway

Are you Vulnerable
Speakers: James Hillon and Kyveli Charsouli, KPMG

Property Reinsurance and other Reinsurance Issues
Speakers: Xiohan Fang and Amrita Pattni, Guy Carpenter

Current Issues in Personal Injury Modelling
Speaker: Justin Thomas, Guy Carpenter

Unlock the Value of IM Modelling
Speakers: Wendy Kriz and Nasir Shah, Barnett

Improving Customer Outcomes through Pricing
Speakers: Steven Perkins and Jae Lake, PwC

Recordings of these webinars are available for members to purchase. If you are not a member please contact vle.admin@actuaries.org.uk to process your order.

Video costs:

Members: £15 | Non-members: £35 

If you have already paid for the webinar please follow the instructions below:

IFoA members – Please login and watch the recordings on the IFoA's Virtual Learning Environment (VLE) to claim your CPD.

If you are not a member of the IFoA –You will have received an email detailing the link to the webinar video. 

2019

GIRO Conference 2019

24-26 September 2019

If you attended this conference you cannot claim CPD for watching the conference videos online.

Plenary 1 - Responding to the Climate Crisis: Can Actuaries Save the World?
Pricing Core Topic: Peeling the Pricing Onion
Capital Core Topic: Looking to the future – Capital Modelling in 2025
Reserving Core Topic: The Future of Reserving Market
Plenary 4 – The Fourth Industrial Revolution: The Insurance Opportunities
Hot Topic – Drones

For those who could not attend GIRO 2019, we are pleased to offer recordings of some of the sessions which are available for members and non-members to purchase, download, and view from your device. Find out more and purchase via this link.

2018

GIRO Conference 2018

The IFoA would like to apologise that the GIRO 2018 videos aren’t available this year. We had issues with the videos that ended up being corrupt when we received them. We would like to apologise again.

2017

GIRO Conference 2017
17-20 October 2017

If you attended this conference you cannot claim CPD for watching the conference videos online.

Plenary 1 - Is the Global Economy - Safer, Simpler & Fairer?
Plenary 4 – Machine Learning
Plenary 5: How much can we Trust Opinion Polls?
Plenary 6: The Importance of Professionalism in Today’s Financial Sector
Plenary 7: The 21st Century Brain from Cradle to Grave: The Impact of Technology

2016

Momentum 2016
30 November - 2 December 2016

If you attended this conference you cannot claim CPD for watching the conference videos online.

Plenary 1: Why networking is important for your career and the skills to succeed
Plenary 2 Lightning talks (hot topics in 60 minutes)
Plenary 3: Winners curse - Game theory and insurance pricing
Plenary 4: Panel discussion on Brexit

GIRO 2016
20-23 September 2016

If you attended this conference you cannot claim CPD for watching the conference videos online.

Sessions available:
Plenary 1: The Future Voice
Core topics: Reserving plenary
Core topics: Pricing plenary
Core topics: Capital plenary
Plenary 4: Managing GI business - it is becoming different!
Plenary 5: Hot topics - Solvency 2 post Brexit
Workshop C11: Strategy Masterclass: 7 Killers of Collaborative Working
Plenary 6: The insatiable rise of alternative capital
Workshop D11: Strategy Masterclass: Intrapreneurship for Actuaries
Keynote: Paul Mason

Sessional Research Event: Bias, Guess and Expert Judgement in Actuarial Work
18 January 2016, video
2015
The Effect of Model Uncertainty on the Pricing of Critical Illness Insurance
Video
The Benefits and Challenges for Insurers Considering Non-traditional Investments
Video
Sustainable Growth in the 21st Century
Video
CPIs March 2015: Plenary 5: Recent case law and future implications
Video
Health & Care 2015: Workshop E1: The Rise of Wearable Technology - What Does it Mean for the Insurance Market?
Video
Asia Conference 2015: Workshop A2: How to set risk appetite for an insurance company
Video
Actuaries of the Future 2015
VIdeo
Review of Actuarial Work: The new requirements under APS X2
Video, 8 June 2015

GIRO 2015 Plenary Videos
20-23 October 2015

If you attended this conference you cannot claim CPD for watching the conference videos online.

Sessions available:
Plenary 1: Insurance in a Changed World
Plenary 2: Who Profits? Delivering an Ethical Return
Plenary 3: Alleviating Reserving Stress
Plenary 5: Modelling: The Next Generation
Plenary 6: Tomorrow's World: Customer, Investor or Risk?
Plenary 7: Keynote Speaker - Professor John Kay CBE
Plenary 8: Professional Skills - Members Behaving Badly?

Momentum Conference 2015
2-4 December 2015, video

If you attended this conference you cannot claim CPD for watching the conference videos online. 

Sessions available:
Plenary 1: We Need to Talk about Sustainability - How are Actuaries going to Face Climate Change and Other 21st Century Issues
Speakers: Nico Aspinall, Towers Watson and Louise Pryor
Plenary 2: Behavioural Finance and Retirement Decision Making
Speaker: Iain Clacher, Leeds University Business School
Plenary 3: Expert Judgement
Speakers: Kieran Barnes, Bank of England and Stephen Makin, Hymans Robertson
Plenary 4: A Career as a Chief Investment Officer - Could You Have What it Takes?
Speakers: Jan Coetzee, Swiss Re; Alasdair MacDonald, Towers Watson and Ian McKinlay, Lloyds Banking Group

2014
The Implications of the Scottish Independence Referendum for Financial Services
Video
2013

GIRO40 Plenary sessions online
8-11 October 2013

If you attended this conference you cannot claim CPD for watching the conference videos online.

Sessions available:
Plenary 1: Risk Management
Plenary 2: Capital Modelling
Plenary 4: Pricing
Plenary 5: Seven major trends that will shape our lives over the next decade (and beyond)
Plenary 6: Reserving

Open Forum - Insurance Accounting: A New Era II?
12 September 2013, video
Conflicts of Interest: Interactive Session (GI and Life)
11 February 2013, video
Momentum Conference 2013
Video
Spring Lecture 2013
Video
Autumn Lecture 2013
Video
2012

GIRO Conference and Exhibition 2012 
18-21 September 2012, video

If you attended this conference you cannot claim CPD for watching the conference videos online.

Sessions available:       
Plenary 1: Solvency II 
Plenary 2: Leadership
Plenary 4: Risk management
Plenary 5: Pricing
Plenary 6: Europe and the wider economy

Momentum Conference 2012: Effective Decision Making
If you attended this conference you cannot claim CPD for watching the conference videos online.
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