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Asia Conference Webinar: The Role of Data Science in Customer-centric Insurance

Wednesday 23 September 2020 16:00 - 17:00

16.00-17.00 GMT+8

Consumer expectations are changing Insurance. The Royal Commission in Australia, Design Obligations in the UK, the insurtech ecosystem, and digital-first consumers demanding personalised solutions will all revolutionise how insurance looks like in the future.

Actuaries can see the exciting opportunity to leverage machine learning and data science to be more customer-centric. Showcasing ML, AI and Natural Language Processing techniques, this presentation showcases a journey in travel insurance combining external online insights with free text data and help build products that meet expectations of regulators and customers.

Speaker:

MichaelStorozhev, Cover More Travel

Michael Storozhev has passion for data analytics innovation in the actuarial and general insurance fields. At Cover-More Travel Insurance he shows the value actuaries bring to customer centric product design, bringing new benefits to light, unearth new sources of data and helping advocate the industry to remove the discriminatory general exclusion for mental health in travel insurance.

Event organiser

Contact Niki Park for more information.

Niki.Park@actuaries.org.uk

020 7632 2152

This webinar will be 60 minutes incliuding time for Q&A. If you are unable to watch this webinar live, the session will be recorded and made available to watch on the VLE. 

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