Unconscious Bias Seminar

In today’s politically correct society most of us make a conscious effort to avoid prejudice in any shape or form. But what about our Unconscious Biases? Unconscious biases affect our decisions, our communications and our behaviours. We all have biases, whether we feel comfortable with that or not, and our biases often shape our view of the world including the staff we manage and the customers we engage with. Whether its to do with skin colour, height, weight, age, hobbies, educational attainment, place of birth etc., our biases are often influenced by our background, cultural environment and personal experiences.