The goal of this working party is to investigate best practice from a customer perspective when communicating investment returns to UK retail investors at three key stages in their journey.
The three key stages in their journey are specifically:
Pre-sale:
- The effectiveness, fairness and general comprehension of risk and return models available to customers to illustrate the potential accumulation and decumulation projections of investor’s investment funds.
Point of sale:
- Establishing customers' attitude to investment risk using stochastic or deterministic modelling
- At issue of statutory disclosure documents (e.g. Key Investor Information Documents (KIIDs) and the disclosure which will be required under upcoming Packaged Retail and Insurance-based Investment Products (PRIIPs) and MiFID II requirements.
Post sale:
- The presentation and understandability of regular individual investment performance reports
Outputs:
The output will be a recommendation paper/presentation and industry discussions to showcase the results. Initial Research with YouGov was completed at the end of 2018 and refined with final research at the end of 2020 . Final output is expected at the start of March 2020 and will be tailored to define the IFoA strategic thinking and help engage with policymakers.
VIDEO : Summary of results (June 2020)
| Chair: | Gary Smith |
|---|---|
| Membership: | 6 |
| Established: | 2015 |
Related documents
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Guidance for Member-Led Research Working Parties
9 November 2017
Contact Details
If you want more information about this research working party please contact the Communities Team.
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