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Apply for exam counselling

We offer an exam counselling service to those students where the examination in question is the last one required to qualify either as an Associate or a Fellow. This will help you to help you understand:
  • why you failed a paper, and how you can improve your performance in that subject
  • how you can improve your exam technique generally.

The exam counselling service is not available for Core Principles (CS, CM and CB exams).

Exam counselling will not give you:

  • access to the detailed breakdown of your marks, or access to your exam script
  • comparisons with other students who passed the exam.

There are two different counselling arrangements available

  • a comprehensive written report with comments on your performance and advice to help you in your next attempt at the exam
  • a comprehensive written report with a follow up telephone call with a counsellor - you will be required to take the call within 1 month of receiving your report or you will lose this opportunity

Read the Exam counselling information note for full details about the counselling service.

The exam counselling service for the April 2021 exams will be available from Friday 8 July and will close on Friday 6 August 2021.

Apply for exam counselling

Details of the fees for exam counselling are given in the application form below.

Complete the application form

If you are paying by card Call Education Services on +44 (0)1865 268 207, to pay for and arrange your counselling.
If you are paying by bank transfer Complete the application form and send it to Education Services with proof of your payment. You must ensure that the payment arrives in our account before the exam counselling closing date.
If you are paying by cheque Unfortunately we cannot accept cheque payments at this time.

Contact Details

Education Services Team

Institute and Faculty of Actuaries, 1st Floor, Park Central, 40/41 Park End Street, Oxford, OX1 1JD

+44 01865 268207

We aim to respond to all enquiries within two working days.

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Events calendar

  • Asia Conference 2021 webinar series

    Online webinar series
    26 July 2021 - 30 July 2021
    Spaces available

    We have made it through 2020 but the COVID-19 crisis continues to have a significant impact on individuals, societies, businesses and the wider economy across the globe. Navigating the world post COVID-19 in an uncertain and highly unstable time brings along many uncertainties, challenges and exciting opportunities. Hence the theme of this year’s IFoA Asia Conference Webinar Series is “Risk. Adapt. Thrive.”

  • CMI Income Protection

    30 July 2021

    Spaces available

    In April 2021, the CMI Income Protection Committee published Working Paper 149, which detailed the changes to analysis methodology for the Income Protection Investigation and the impact of past data issues. This webinar will provide an overview of the changes in the analysis approach and discuss the adjustments to the IP11 claim inceptions graduations.

  • Spaces available

    Louise Pryor, IFoA President, will chair this free-to-view session, in which Alex Darsley, TPR, Actuarial Regulatory Policy, will be discussing the regulator’s Climate Change Guidance Consultation, which is seeking views on new guidance designed to help trustees meet tougher standards of governance in relation to climate change ri

  • Spaces available

    Risk Management Webinar ProgrammeInternal audit is often the Cinderella of the audit world. It’s a regulatory requirement for insurance companies to have an internal audit function, so why not make it as useful as possible?  This session will look at how to link an internal audit plan to the risk register, and how that helps audit committees and boards to spot problems and fix them.

  • Spaces available

    Climate change is one of the greatest risks facing our world today. Addressing it will require multi-faceted solutions. Through this panel session, we will explore the different levers that can be used to meet net-zero targets including climate science and data, government engagement, and mobilising green finance.