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Apply for exam counselling

We offer an exam counselling service to those students where the examination in question is the last one required to qualify either as an Associate or a Fellow. This will help you to help you understand:
  • why you failed a paper, and how you can improve your performance in that subject
  • how you can improve your exam technique generally.

The exam counselling service is not available for Core Principles (CS, CM and CB exams).

Exam counselling will not give you:

  • access to the detailed breakdown of your marks, or access to your exam script
  • comparisons with other students who passed the exam.

There are two different counselling arrangements available

  • a comprehensive written report with comments on your performance and advice to help you in your next attempt at the exam
  • a comprehensive written report with a follow up telephone call with a counsellor - you will be required to take the call within 1 month of receiving your report or you will lose this opportunity

Read the Exam counselling information note for full details about the counselling service.

The exam counselling service for the April 2021 exams will be available from Friday 8 July and will close on Friday 6 August 2021.

Apply for exam counselling

Details of the fees for exam counselling are given in the application form below.

Complete the application form

If you are paying by card Call Education Services on +44 (0)1865 268 207, to pay for and arrange your counselling.
If you are paying by bank transfer Complete the application form and send it to Education Services with proof of your payment. You must ensure that the payment arrives in our account before the exam counselling closing date.
If you are paying by cheque Unfortunately we cannot accept cheque payments at this time.

Contact Details

Member Services Team

Institute and Faculty of Actuaries, 1st Floor, Park Central, 40/41 Park End Street, Oxford, OX1 1JD

+44 1865 268207

We aim to respond to all enquiries within two working days.

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E.g., 24/10/2021
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Events calendar

  • The Growth Mindset for Actuaries

    13 October 2021 - 8 December 2021

    Fully booked.

    This practical course is aimed at actuaries at any stage of their career who want to develop their own growth mindset and apply it to their work setting and personal or professional lifelong learning. The content of the course builds on the lecture given by Dr Helen Wright on Growth Mindset as part of the President’s 2021 Lecture series, and will be delivered over a period of 2 months, from mid-October to early December.

  • Spaces available

    The importance of biodiversity for finance, business and policy is being increasingly recognised. While many studies highlight the overall economic impact that biodiversity loss could have, it is much more difficult to quantify and understand the particular impact that is may have on individual businesses or communities. The management and measurement of these risks is a field where actuaries are well placed to contribute.

  • Spaces available

    The climate crisis and the degradation of our planet will affect societies everywhere. How we address these threats will require solutions that transcend borders. As a global profession, the actuarial community is well-placed to consider and propose effective risk management solutions to help manage the climate crisis.

  • GIRO 2021 Webinar Series

    8 November 2021 - 19 November 2021
    Spaces available

    Join leading experts to discuss key issues, emerging ideas and new research across the general insurance sector.

  • Spaces available

    This is a free webinar with an expert panel providing their views on the ongoing IFoA consultation for proposals regarding changes to the regulatory framework on climate change and sustainability.

    The regulatory consultation sets out, for feedback some proposed approaches that the IFoA are considering in relation to charter commitments under the UK’s Green Finance Education Charter (GFEC) and the regulatory framework, including the Actuaries’ Code.

  • Life 2021 Webinar Series

    22 November 2021 - 26 November 2021
    Spaces available

    Join leading experts to discuss key issues, emerging ideas, and new research across the Life insurance sector.

  • Spaces available

    Content will be aimed at all actuaries looking to understand the issues surrounding mental health in insurance and in particular those looking to ensure products and processes widen access for, and are most useful to, those experiencing periods of poor mental health.