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Apply for exam counselling

We offer an exam counselling service to those students where the examination in question is the last one required to qualify either as an Associate or a Fellow. This will help you to help you understand:
  • why you failed a paper, and how you can improve your performance in that subject
  • how you can improve your exam technique generally.

The exam counselling service is not available for Core Principles (CS, CM and CB exams).

Exam counselling will not give you:

  • access to the detailed breakdown of your marks, or access to your exam script
  • comparisons with other students who passed the exam.

There are two different counselling arrangements available

  • a comprehensive written report with comments on your performance and advice to help you in your next attempt at the exam
  • a comprehensive written report with a follow up telephone call with a counsellor - you will be required to take the call within 1 month of receiving your report or you will lose this opportunity

Read the Exam counselling information note for full details about the counselling service.

The closing date to request exam counselling following the September 2020 exams is Friday 12 February 2021.

Apply for exam counselling

Details of the fees for exam counselling are given in the application form below.

If you are paying by card Call Education Services on +44 (0)1865 268 207, to pay for and arrange your counselling.
If you are paying by bank transfer Complete the application form and send it to Education Services with proof of your payment. You must ensure that the payment arrives in our account before the exam counselling closing date.
If you are paying by cheque Unfortunately we cannot accept cheque payments at this time.

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Contact Details

Education Services Team

education.services@actuaries.org.uk

Institute and Faculty of Actuaries, 1st Floor, Park Central, 40/41 Park End Street, Oxford, OX1 1JD

+44 01865 268207

We aim to respond to all enquiries within two working days.

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Events calendar

  • India Town Hall

    Webinar
    28 January 2021

    Spaces available

    IFoA Immediate Past President John Taylor would like to invite you to the Institute and Faculty of Actuaries’ (IFoA) virtual India Town Hall 2021, hosted by John Taylor with IFoA Council Member Mahidhara Davangere and IFoA Chief Executive, Stephen Mann. 

  • Spaces available

    What are the options for the world economy looking ahead?

    In this Thought Leadership Lecture, Economist, Vicky Pryce, will be discussing world economic trends, including the differences in geographical performance and how output is recovering and where.

  • Spaces available

    Trust and Leadership for Actuaries

    Led by Dr. Jim Baxter, University of Leeds, this webinar introduces some key ideas in the ethics of trust, with a particular focus on those in, or on the path to, leadership roles. Dr Baxter is joined by a panel of experienced leaders who will give their personal perspectives on how they understand the value of trust and how they seek to promote and inspire trust, drawing on their experiences of leadership. The panel includes:

  • Health and Care Hot Topics webinar

    Online webinar
    10 February 2021

    Spaces available

    In this webinar, we have two presentations showing the latest research on the implications for life and health insurers of two key issues: genomics and pandemic risk.

    Dr Peter Joshi and Paul Timmers will share their research on how well-established underwriting processes can allow for genomics in predicting expected mortality and morbidity. They will then discuss the potential for stratified screening and personalised medicine to improve health and reduce claim costs.

  • Spaces available

    As the world’s attention begins to turn to COP26 later this year in Glasgow, Sarah Gordon (Chief Executive, Impact Investing Institute) will share her vision for how the financial services industry can deliver for people and the planet, as well as how to encourage more investment with the intention to generate positive, measurable social and environmental impact alongside a financial return.

  • Sub-Saharan Africa Town Hall

    26 February 2021

    Spaces available

    IFoA Immediate Past President John Taylor would like to invite you to the Institute and Faculty of Actuaries’ (IFoA) virtual SSA Town Hall 2021, hosted by John Taylor with IFoA Council Members Mukami Njeru, Prosper Matiashe and IFoA Chief Executive, Stephen Mann.

  • MENAP Town Hall

    2 March 2021

    Spaces available

    IFoA Immediate Past President John Taylor would like to invite you to the Institute and Faculty of Actuaries’ (IFoA) virtual MENAP Town Hall 2021, hosted by John Taylor and IFoA Chief Executive, Stephen Mann.