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Make an appeal

All candidates who take the IFoA assessments have the right to appeal against an exam result or investigation outcome if they have reasonable grounds to do so.

Important information for candidates who sat examinations in September 

Candidates who sat examinations in September can view the relevant instructions in Essential Documents. Please make sure this document, particularly the Covid 19 Appendix to Appeals Policy relating to the September 2020 exams, are read and understood prior to submitting an appeal.

Academic Appeals

You may make an appeal on the following grounds:

  • Irregular procedure or improper conduct of an assessment.
  • Extenuating personal circumstances which affected your assessment, you could not reasonably disclose under the mitigating circumstances policy

If you wish to make an appeal you need to complete a Stage one application within 40 days of the release of the exam result.

Inappropriate Conduct Appeals

You may make an appeal on the following grounds:

  • There is evidence that the Board of Examiners failed to consider or did not have access to evidence that would have changed the outcome of the investigation and/or the penalty imposed;
  • The penalties imposed by the Board of Examiners are demonstrably unreasonable (i.e. there is an obvious or clear quality to the unreasonableness of the resolution).
  • There is evidence that procedural or administration error occurred during the Inappropriate Conduct investigation stage or Board of Examiners decision.

If you wish to make an appeal you need to complete a Stage one application within 30 days of the investigation outcome.

You should note

  • Any evidence to support an appeal application must be included
  • You cannot request a remark of your exam paper using the appeal process
  • The outcome of an appeal has a range of possible outcomes and does not result in an automatic remark of an exam paper or a change to the investigation outcome
  • The policy should be read in full before submitting an appeal application to ensure it meets the grounds

Related documents

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  • General information and practical advice that will be useful in your studies

Contact Details

Education Services Team

education.services@actuaries.org.uk

Institute and Faculty of Actuaries, 1st Floor, Park Central, 40/41 Park End Street, Oxford, OX1 1JD

+44 01865 268207

We aim to respond to all enquiries within two working days.

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Events calendar

  • India Town Hall

    Webinar
    28 January 2021

    Spaces available

    IFoA Immediate Past President John Taylor would like to invite you to the Institute and Faculty of Actuaries’ (IFoA) virtual India Town Hall 2021, hosted by John Taylor with IFoA Council Member Mahidhara Davangere and IFoA Chief Executive, Stephen Mann. 

  • Spaces available

    What are the options for the world economy looking ahead?

    In this Thought Leadership Lecture, Economist, Vicky Pryce, will be discussing world economic trends, including the differences in geographical performance and how output is recovering and where.

  • Spaces available

    Trust and Leadership for Actuaries

    Led by Dr. Jim Baxter, University of Leeds, this webinar introduces some key ideas in the ethics of trust, with a particular focus on those in, or on the path to, leadership roles. Dr Baxter is joined by a panel of experienced leaders who will give their personal perspectives on how they understand the value of trust and how they seek to promote and inspire trust, drawing on their experiences of leadership. The panel includes:

  • Health and Care Hot Topics webinar

    Online webinar
    10 February 2021

    Spaces available

    In this webinar, we have two presentations showing the latest research on the implications for life and health insurers of two key issues: genomics and pandemic risk.

    Dr Peter Joshi and Paul Timmers will share their research on how well-established underwriting processes can allow for genomics in predicting expected mortality and morbidity. They will then discuss the potential for stratified screening and personalised medicine to improve health and reduce claim costs.

  • Spaces available

    As the world’s attention begins to turn to COP26 later this year in Glasgow, Sarah Gordon (Chief Executive, Impact Investing Institute) will share her vision for how the financial services industry can deliver for people and the planet, as well as how to encourage more investment with the intention to generate positive, measurable social and environmental impact alongside a financial return.

  • Sub-Saharan Africa Town Hall

    26 February 2021

    Spaces available

    IFoA Immediate Past President John Taylor would like to invite you to the Institute and Faculty of Actuaries’ (IFoA) virtual SSA Town Hall 2021, hosted by John Taylor with IFoA Council Members Mukami Njeru, Prosper Matiashe and IFoA Chief Executive, Stephen Mann.

  • MENAP Town Hall

    2 March 2021

    Spaces available

    IFoA Immediate Past President John Taylor would like to invite you to the Institute and Faculty of Actuaries’ (IFoA) virtual MENAP Town Hall 2021, hosted by John Taylor and IFoA Chief Executive, Stephen Mann.