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Make an appeal

All candidates who take the IFoA assessments have the right to appeal against an exam result or investigation outcome if they have reasonable grounds to do so.

Assessment Appeals

Acceptable Grounds for Appeal The appeal will ONLY be considered where at least one of the following grounds has applied:

  • Irregular procedure or improper conduct of an assessment took place. This can include procedural or administration errors for question setting, marking and results moderation of the examinations. Specific evidence must be provided to support this.
  • Extenuating personal circumstances which affected your assessment performance which you could not reasonably disclose under the mitigating circumstances policy. An explanation for earlier non-disclosure is always required. Appeals will be evaluated as to why you did not submit a mitigating circumstances form within the agreed deadline

Key points to note when making an Assessment Appeal

  • When you are considering making an appeal, it is important that you read and understand the points below before you submit an application.
  • This is not a re-marking service. We do not offer a re-marking service
  • The IFoA is confident that its approach to the marking of students' script is sufficiently robust and thus you are not able to call into question the academic judgement of the Board of Examiners, without sufficient supporting evidence.
  • If you submitted a Mitigating application before the deadline given and your situation met the criteria for the Mitigating Circumstances, this will have been considered by the Mitigating panel. 
  • There are limited occasions that submitting an appeal based on failure to complete a mitigating form will be accepted.  You should have insurmountable reasons for not doing so before the relevant deadline. Examples of this include hospitalisation, incarceration, mental health issues supported by appropriate medical evidence, or an equivalent incapacity
  • The appeal process is the final recourse for candidates who were unable to engage with the IFoA’s other procedures at the right time. If you have any issues during your exam sitting, it is very important that you seek advice and assistance at the earliest opportunity; the IFOA will always give assistance when requiredYou may make an appeal on the following grounds:
  • Irregular procedure or improper conduct of an assessment.
  • Extenuating personal circumstances which affected your assessment, you could not reasonably disclose under the mitigating circumstances policy

If you want to raise an issue about any aspect of the exam, which is outside of the appeals procedure, you can make a complaint.

If you wish to make an appeal you need to complete a Stage one application within 40 calendar days of the release of the exam result.

Inappropriate Conduct Appeals

This is for use by any candidate who has been investigated for a breach of the assessment regulations and had received an outcome.

You may make an appeal on the following grounds:

  • There is evidence that the Board of Examiners failed to consider or did not have access to evidence that would have the potential to change the outcome of the investigation and/or the penalty imposed;
  • The penalties imposed by the Board of Examiners are demonstrably unreasonable (i.e. there is an obvious or clear quality to the unreasonableness of the resolution).
  • There is evidence that procedural or administration error occurred during the Inappropriate Conduct investigation stage or Board of Examiners decision.

If you wish to make an appeal you need to complete a Stage one application within 30 calendar days of the investigation outcome; there is no fee payable.

 

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memberservices@actuaries.org.uk

Institute and Faculty of Actuaries, 1st Floor, Park Central, 40/41 Park End Street, Oxford, OX1 1JD

+44 1865 268207

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