Professional Support Service

The Professional Support Service (PSS) is a free guidance service offered by the Profession to its members.

The PSS aims to provide all members with an opportunity to gain the benefit of our experienced panel members' views on professional and technical actuarial matters, in a timely manner, with a view to helping maintain the public confidence in the Profession.

Members are invited to submit questions on the application of the following professional and technical standards:

  • the Actuaries' Code
  • Actuarial Profession Standards
  • Guidance Notes
  • Technical Actuarial Standards issued by the FRC

Queries are first considered and anonymised by members of the Profession's staff before being allocated to one of the following topic-specific panels of experts who consider the queries and provide guidance:

  • Professionalism
  • Pensions
  • Life Insurance
  • General Insurance
  • Finance and Investment
  • Health and Care
  • Enterprise Risk Management
  • Overseas Issues

The PSS also deals with general enquiries of an ethical nature which may arise in the course of your actuarial work.

If you want to know more about the operation of the PSS, you may be interested in reading the PSS User Guide