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A12: Measure for measure: value creation metrics in life - how to define return and reward performance
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How do you really measure value creation? What should be measured: risk, return, change in expectations, past and/or future? For Life risks and products, the economics are often complex, as are the measures. We discuss a variety of well-known acronyms: RoE or RoRAC, PVI/PVC, DCF RoE, VNB, EVC and MCEV looking specifically at their pros/cons. We will show how to effectively use these to reward business production or in-force management. We will investigate the solutions found in industry and present feedback.