Actuarial support for claims assessment: Should actuaries talk to claims managers? [summary only]

Document description

The main purpose of our workshop is to demonstrate that actuaries in General Insurance have a much wider role to play than the traditional ones of Rating, Reserving and Reporting. We believe that the actuary should work closely with the claims manager both in terms of understanding how the claims manager’s role affects the ‘patterns’ the actuary uses and equally important, demonstrating how we can bring our skills to bear in the arena of claims assessment.