G03: How can actuaries transform the effectiveness of consumer information?

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The Times 15 January 2011: “the arcane lingo of pensions is not just the inevitable consequence of precise people (actuaries) colliding with the messy, real world. It is more sinister than that. Opacity, complexity and jargon have sometimes been deliberately introduced into the system the more easily to bamboozle and overcharge the unwary”. The Consumer Information Working Party will propose how actuaries can lead in overcoming current issues and transform how we help consumers achieve their financial objectives.