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Contact us

To contact the Institute and Faculty of Actuaries (IFoA) please use the details listed below

Contact us for queries on:

  • Education
  • Membership
  • CPD, professional skills and work-based skills
  • Careers, events and regional activity
  • Volunteering
  • Discipline and regulation
  • Governance
  • Research
  • Any other queries

Education

Contact us for questions about:

Membership

Contact us for questions about:

CPD, professional skills and work-based skills

Contact us for questions about:

Careers, events and regional activity

Contact us for questions about:

Volunteering

Contact the Engagement team.

Discipline and regulation

Contact us for:

Governance

Contact our Governance team for questions about:

  • Council
  • Council Elections
  • Management Board
  • Nominations committee

Research

Contact our Research and Knowledge team for questions about:

Other queries

Making a complaint

The Institute and Faculty of Actuaries (IFoA) is committed to providing a high-quality service

From time-to-time we may not always get everything right. By reviewing and investigating any concerns raised, including any formal complaints, and by taking prompt corrective action where necessary, we seek to learn from when something goes wrong and improve our standard of service.

Putting things right

For details of our complaints policy, please read Putting things right before contacting us at puttingthingsright@actuaries.org.uk

The Putting things right policy was updated in December 2020 to help us better manage the interaction between this policy and the IFoA’s other complaints processes, such as the Disciplinary Scheme and exam appeals, and to make the process clearer to the complainant.

Complaints against a member of the IFoA

If you are considering making a complaint about the professional conduct of a member of the IFoA, please visit the Complaints and Disciplinary process pages.

Details for our offices

Details for our offices can be found on our visit us page.

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Start date
E.g., 24/09/2021
End date
E.g., 24/09/2021

Events calendar

  • Spaces available

    A panel discussion with investment representatives discussing the impact of investment on climate change and vice versa.

    This event is part of The Road to Glasgow: IFoA’s Sustainability Thought Leadership Series which will provide a platform for prominent contributors so that our members and others can understand the perspectives of a wide range of parties interested in the climate debate.

  • Spaces available

    Climate change is one of the greatest risks facing our world today. Addressing it will require multi-faceted solutions. Through this panel session, we will explore the different levers that can be used to meet net-zero targets including climate science and data, government engagement, and mobilising green finance.

  • Spaces available

    How governments and societies collectively respond to the climate crisis is increasingly being analysed through the lens of intergenerational fairness. Our expert panel will assess and explore the extent to which inter-generous fairness is being considered in climate policies, the lessons from those countries who are leading the way on fairness and justice in climate interventions, and more.

  • The Growth Mindset for Actuaries

    13 October 2021 - 8 December 2021

    Spaces available

    This practical course is aimed at actuaries at any stage of their career who want to develop their own growth mindset and apply it to their work setting and personal or professional lifelong learning. The content of the course builds on the lecture given by Dr Helen Wright on Growth Mindset as part of the President’s 2021 Lecture series, and will be delivered over a period of 2 months, from mid-October to early December.

  • Spaces available

    The climate crisis and the degradation of our planet will affect societies everywhere. How we address these threats will require solutions that transcend borders. As a global profession, the actuarial community is well-placed to consider and propose effective risk management solutions to help manage the climate crisis.

  • Spaces available

    Content will be aimed at all actuaries looking to understand the issues surrounding mental health in insurance and in particular those looking to ensure products and processes widen access for, and are most useful to, those experiencing periods of poor mental health.