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To contact the Institute and Faculty of Actuaries (IFoA) please use the details listed below

Contact us for queries on:

  • Education
  • Membership
  • CPD, professional skills and work-based skills
  • Careers, events and regional activity
  • Volunteering
  • Discipline and regulation
  • Governance
  • Research
  • Any other queries

Education

Contact us for questions about:

Membership

Contact us for questions about:

CPD, professional skills and work-based skills

Contact us for questions about:

Careers, events and regional activity

Contact us for questions about:

Volunteering

Contact the Engagement team.

Discipline and regulation

Contact us for:

Governance

Contact our Governance team for questions about:

  • Council
  • Council Elections
  • Management Board
  • Nominations committee

Research

Contact our Research and Knowledge team for questions about:

Other queries

Making a complaint

The Institute and Faculty of Actuaries (IFoA) is committed to providing a high-quality service

From time to time we may not always get everything right. By reviewing and investigating any concerns raised, including any formal complaints, and by taking prompt corrective action where necessary, we seek to learn from when something goes wrong and improve our standard of service.

Putting things right

For details of our complaints policy, please read Putting things right before contacting us at puttingthingsright@actuaries.org.uk

The Putting things right policy was updated in December 2020 to help us better manage the interaction between this policy and the IFoA’s other complaints processes, such as the Disciplinary Scheme and exam appeals, and to make the process clearer to the complainant.

Complaints against a member of the IFoA

If you are considering making a complaint about the professional conduct of a member of the IFoA, please visit the Complaints and Disciplinary process pages.

Details for our offices

Details for our offices can be found on our visit us page.

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Start date
E.g., 16/10/2021
End date
E.g., 16/10/2021

Events calendar

  • The Growth Mindset for Actuaries

    13 October 2021 - 8 December 2021

    Spaces available

    This practical course is aimed at actuaries at any stage of their career who want to develop their own growth mindset and apply it to their work setting and personal or professional lifelong learning. The content of the course builds on the lecture given by Dr Helen Wright on Growth Mindset as part of the President’s 2021 Lecture series, and will be delivered over a period of 2 months, from mid-October to early December.

  • Spaces available

    In this webinar, we will discuss how cause-of-death data from the Office for National Statistics can help us to understand how inequalities arise at the all-cause level. The key to understanding mortality inequality is to think about the chain that connects risk factors, relative risks, and cause-of-death mortality through to all-cause mortality.

  • Spaces available

    The importance of biodiversity for finance, business and policy is being increasingly recognised. While many studies highlight the overall economic impact that biodiversity loss could have, it is much more difficult to quantify and understand the particular impact that is may have on individual businesses or communities. The management and measurement of these risks is a field where actuaries are well placed to contribute.

  • Spaces available

    The climate crisis and the degradation of our planet will affect societies everywhere. How we address these threats will require solutions that transcend borders. As a global profession, the actuarial community is well-placed to consider and propose effective risk management solutions to help manage the climate crisis.

  • GIRO 2021 Webinar Series

    Online
    8 November 2021 - 19 November 2021
    Spaces available

    Join leading experts to discuss key issues, emerging ideas and new research across the general insurance sector.

  • Spaces available

    Content will be aimed at all actuaries looking to understand the issues surrounding mental health in insurance and in particular those looking to ensure products and processes widen access for, and are most useful to, those experiencing periods of poor mental health.