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Mitigating Circumstances

Mitigating circumstances are unseen situations or events beyond a candidate’s control which may adversely affect their ability to perform well in an exam.

You cannot apply for mitigating circumstances prior to the exam taking place. If you are experiencing disruption to your revision before your exam you should think carefully as to whether or not you should attempt it. You may wish to discuss this with the Education Services team to see what your options are depending on the circumstances. By attending an exam you are confirming that you are in a position to do so.

You cannot apply for mitigating circumstances for an exam you did not sit. If you have read the mitigating circumstances policy and believe that your situation falls within the reasonable grounds for applying but you have concerns about providing appropriate documentation within the timeframes allowed then please contact us via the email address listed on the policy so we can advise any appropriate action.

Recent changes to the mitigating circumstances policy:

Exam centre incidents

If there is an incident at the exam centre that may have affected your performance then this has to be reported to the exam centre invigilator before you leave the centre. They will provide you with an appropriate form which they will sign to confirm that an occurrence took place. They will not be in a position to comment on the effect it had on your performance.

Online exam incidents

If you encountered any issues whilst sitting your online exam that prevented you doing your best (for example fire alarms or power shortages), you can apply for this to be taken into consideration.
Read the Exam guidance and behaviours document

Sending in your application

The IFoA do not require supporting photographs or medical documentation with detailed information about the condition. What is important is a detailed explanation from you as to how the situation affected your performance with some independent confirmation of this situation. It should be noted that it is rare during any part of the consideration that further evidence will be requested. The IFoA reserves the right to reject applications if they do not meet the criteria set out in the Policy.

All candidates who apply and provide the required supporting documentation in time will recevie an outcome email following the release of the exam results.

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Contact Details

Education Services Team

education.services@actuaries.org.uk

Institute and Faculty of Actuaries, 1st Floor, Park Central, 40/41 Park End Street, Oxford, OX1 1JD

+44 01865 268207

We aim to respond to all enquiries within two working days.

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Events calendar

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