You cannot apply for mitigating circumstances prior to the exam taking place. If you are experiencing disruption to your revision before your exam you should think carefully as to whether or not you should attempt it. You may wish to discuss this with the Education Services team to see what your options are depending on the circumstances. By sitting an exam you are confirming that you are in a position to do so.
You cannot apply for mitigating circumstances for an exam you did not sit. If you have read the mitigating circumstances policy and believe that your situation falls within the reasonable grounds for applying but you have concerns about providing appropriate documentation within the timeframes allowed then please contact us via the email address listed on the policy so we can advise any appropriate action.
Recent changes to the mitigating circumstances policy:
COVID-19 – Mitigating Circumstances Policy
We have added information to the Mitigating Circumstances Policy to cover the COVID-19 situation.
Application Deadline
To simplify the process the deadline to both the application and the supporting documentation are now required 28 days after the last assessment date of the exam session.
Online exam incidents
If you encountered any issues whilst sitting your online exam that prevented you from doing your best (for example fire alarms or power shortages), you can apply for this to be taken into consideration.
Sending in your application
The IFoA do not require supporting photographs or medical documentation with detailed information about the condition. What is important is a detailed explanation from you as to how the situation affected your performance with some independent confirmation of this situation. It should be noted that it is rare during any part of the consideration that further evidence will be requested. The IFoA reserves the right to reject applications if they do not meet the criteria set out in the Policy.
All candidates who apply and provide the required supporting documentation in time will receive an outcome email following the release of the exam results.
Related documents
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Application form for mitigating circumstances
31 March 2021 -
Mitigating Circumstances Policy
31 March 2021
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General information and practical advice that will be useful in your studies
Contact Details
Member Services Team
memberservices@actuaries.org.uk
Institute and Faculty of Actuaries, 1st Floor, Park Central, 40/41 Park End Street, Oxford, OX1 1JD
We aim to respond to all enquiries within two working days.
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Events calendar
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TPR Climate Change Guidance Consultation
17 August 2021
Louise Pryor, IFoA President, will chair this free-to-view session, in which Alex Darsley, TPR, Actuarial Regulatory Policy, will be discussing the regulator’s Climate Change Guidance Consultation, which is seeking views on new guidance designed to help trustees meet tougher standards of governance in relation to climate change ri -
September 2021 - Exam Preparation Techniques Webinar
23 August 2021.
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This session will examine the megatrends and themes driving the Future of Work across the Financial Services industry, and how Covid-19 has accelerated new future work priorities with a particular focus on hybrid work and leadership mindset and capabilities. -
Internal audit is often the Cinderella of the audit world. It’s a regulatory requirement for insurance companies to have an internal audit function, so why not make it as useful as possible? This session will look at how to link an internal audit plan to the risk register, and how that helps audit committees and boards to spot problems and fix them. -
Climate change is one of the greatest risks facing our world today. Addressing it will require multi-faceted solutions. Through this panel session, we will explore the different levers that can be used to meet net-zero targets including climate science and data, government engagement, and mobilising green finance.
Louise Pryor, IFoA President, will chair this free-to-view session, in which Alex Darsley, TPR, Actuarial Regulatory Policy, will be discussing the regulator’s 
This session will examine the megatrends and themes driving the Future of Work across the Financial Services industry, and how Covid-19 has accelerated new future work priorities with a particular focus on hybrid work and leadership mindset and capabilities.
Internal audit is often the Cinderella of the audit world. It’s a regulatory requirement for insurance companies to have an internal audit function, so why not make it as useful as possible? This session will look at how to link an internal audit plan to the risk register, and how that helps audit committees and boards to spot problems and fix them.
Climate change is one of the greatest risks facing our world today. Addressing it will require multi-faceted solutions. Through this panel session, we will explore the different levers that can be used to meet net-zero targets including climate science and data, government engagement, and mobilising green finance.