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Facing an allegation

Being involved a disciplinary investigation can be challenging. The IFoA investigation team understand this.

The disciplinary investigation team are experienced at guiding individuals through the process. They balance the importance of timely resolution against thorough investigation, in the public interest. Their investigation will establish facts to present a full picture to the independent disciplinary panel.    

The videos below illustrate the process.

Download a transcript of the video

If you are facing an allegation, it is important that you give your side of the story and co-operate with the investigation team. This will help ensure that the disciplinary panel has all of the facts. You may find it helpful to get independent advice to support you during the process.

When the investigation case report is passed to an independent disciplinary panel for consideration, you will be introduced to our judicial clerking team. The clerking team is completely separate to the investigation team. They are a neutral, administrative service who support independent disciplinary panels. They will highlight any deadlines, procedures and further action required by the individual facing an allegation, or the IFoA investigation team, if requested by the panel. This includes information on hearing dates and the panel determination. 

If you suffer from any short- or long-term health concern, please make either the disciplinary investigation team, or the clerking team aware of this so that this is taken into account.

Please note, all IFoA offices are currently closed due to the COVID-19 situation and employees are working remotely. We are only able to accept send correspondence by email at this time.  During this period, the IFoA is currently managing its resources carefully and is giving priority to complaints in the public interest. For more information please see our guidance note on our handling of Disciplinary Tribunals during the COVID-19 situation.

Full copies of the formal disciplinary rules, Disciplinary Committee guidance and informal information notes covering the most frequently asked questions are available by following the link below. Please contact us if you have any queries.

Contact Details

If you have any questions about the disciplinary process, please email

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Events calendar

  • Spaces available

    A panel discussion with investment representatives discussing the impact of investment on climate change and vice versa.

    This event is part of The Road to Glasgow: IFoA’s Sustainability Thought Leadership Series which will provide a platform for prominent contributors so that our members and others can understand the perspectives of a wide range of parties interested in the climate debate.

  • Spaces available

    Climate change is one of the greatest risks facing our world today. Addressing it will require multi-faceted solutions. Through this panel session, we will explore the different levers that can be used to meet net-zero targets including climate science and data, government engagement, and mobilising green finance.

  • Spaces available

    How governments and societies collectively respond to the climate crisis is increasingly being analysed through the lens of intergenerational fairness. Our expert panel will assess and explore the extent to which inter-generous fairness is being considered in climate policies, the lessons from those countries who are leading the way on fairness and justice in climate interventions, and more.

  • The Growth Mindset for Actuaries

    13 October 2021 - 8 December 2021

    Spaces available

    This practical course is aimed at actuaries at any stage of their career who want to develop their own growth mindset and apply it to their work setting and personal or professional lifelong learning. The content of the course builds on the lecture given by Dr Helen Wright on Growth Mindset as part of the President’s 2021 Lecture series, and will be delivered over a period of 2 months, from mid-October to early December.

  • Spaces available

    The climate crisis and the degradation of our planet will affect societies everywhere. How we address these threats will require solutions that transcend borders. As a global profession, the actuarial community is well-placed to consider and propose effective risk management solutions to help manage the climate crisis.

  • Spaces available

    Content will be aimed at all actuaries looking to understand the issues surrounding mental health in insurance and in particular those looking to ensure products and processes widen access for, and are most useful to, those experiencing periods of poor mental health.