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Complying with our Values and Behaviours

Our values - Community, Integrity and Progress - set out what the Institute and Faculty of Actuaries (IFoA) stands for, what we do and how we do it

They drive our decisions, reflect our beliefs and unite us as one organisation - establishing a collective purpose and consistent way of doing things so that together, whether volunteers or staff, we will deliver our strategy and grow the reputation and trust of our audiences.

The behaviours identified in the framework will deliver the values so that all audiences have a consistent, positive experience of us as a high-profile, sustainable, international organisation that provides high quality service to its members

This is consistent with the Actuaries' Code.

Here are ways in which our volunteers bring the values and behaviours to life:

Community Integrity Progress

We are:
Building relationships and communities by listening and giving people a clear voice.



We are:
Doing the right thing for the organisation, our members, the profession and the public interest.

Integrity is, of course, at the heart of the Actuaries' Code.

We are:
Developing the future of the profession together.



Examples to consider when volunteering:

  • Do I listen to everyone's point of view?
  • Do I recognise that some members and staff may need encouragement to speak up and share their ideas and do I help them find their voice?
  • If I ever attend a poorly run meeting what could I do personally to help change things and make this better?

Examples to consider when volunteering:

  • If I say I can do something, do I ensure that I deliver, and if I cannot, do I ensure that I tell my Chair or the relevant staff member as soon as possible?
  • Do I respect whatever confidentiality restrictions apply to my volunteering work?



Examples to consider when volunteering:

  • Do I ever fall into the trap of doing things the way they've always been done without thinking if they could be done in a better way?
  • Am I open to new ideas and ways of doing things?
  • Do I try to seek and embrace feedback?

Contact Details

If you have enquiries about volunteering please contact Debbie Atkins, Head of Engagement:

Debbie will respond to your email within three working days and often sooner.