Inclusive Insurance

The risks that society faces, and will face in the future, are changing rapidly. It is crucial that the insurance sector evolves in such a way to meet these changing needs so that everyone in society, including the most vulnerable, is able to access the necessary protection.

David Heath, Chair of IFoA’s Policy and Public Affairs Board:

“Insurance is designed to offer protection to individuals and businesses and it is important that the industry innovates and evolves to address changing needs. But it must seek to do so in a way that is fair and includes those needing protection the most.”

These issues will be explored through IFoA’s Inclusive Insurance Bulletin Series. Through the series, the IFoA will present a broad perspective on this issue, and has invited contributions from a range of important voices in the debate including Citizens Advice and the Social Market Foundation.

Bulletin 1: Drivers of change, the first bulletin in the series, explores the societal, technological and macroeconomic drivers that are creating the need for change, and the impact they are having.

Bulletin 2: Responding to change considers the issue of fairness within the insurance sector and the role that technological innovation is playing in access to insurance. Will the technological revolution lead to greater inclusion – and if not, what can be done to tackle inequalities? Contributors to this bulletin include Which? magazine, the ICAEW, and the Access to Insurance Initiative.

Bulletin 3: Tackling exclusion considers the issue of the poverty premium and how tackling it will be essential in improving insurance inclusion. Contributors to this issue include Fair By Design, the Association of British Insurers, and Emma Hardy MP. 

Bulletin 4: The final bulletin looks at how innovation could help improve insurance inclusion and ensure as many people as possible have access to the insurance they need. The bulletin considers both the potential upside and downside of the digital transformation of insurance. It considers a range of innovative frameworks and services designed to improve inclusion. Contributors to the bulletin include Dr Liz McFall (University of Edinburgh), Hugh Terry (the Digital Insurer), and Chris Dolman (Insurance Australia Group).

Read our inclusive insurance bulletins and blogs

Drivers of change

Drivers of change

Bulletin 1 explores the societal, technological and macroeconomic drivers that create a need for change. 1.1 MB PDF
Read bulletin
Responding to change

Responding to change

Bulletin 2 considers the issue of fairness within the insurance sector and the role played by technical innovation. 1.1 MB PDF
Read bulletin
Tackling exclusion

Tackling exclusion

Bulletin 3 considers how the poverty premium could be tackled to help improve insurance inclusion. 1 MB PDF
Read bulletin
Greater expectations

Greater expectations

Bulletin 4 looks at how innovation could help improve insurance inclusion. 1 MB PDF
Read bulletin
Contact us

Contact us

If you have any questions regarding our policy and public affairs work, please contact the IFoA Policy Team.

Email Policy Team