Principle 6 - Communication
6. Members must communicate appropriately.
6.1 Members must communicate in a timely manner, clearly, and in a way that takes into account users.
6.2 Members must show clearly that they take responsibility for their work when communicating with users.
6.3 Members must take reasonable steps to ensure that any communication for which they are responsible or in which they have a significant involvement is accurate, not misleading, and contains an appropriate level of information.
6.4 Where Members identify that a user of their work has, or is reasonably likely to have, misunderstood or misinterpreted the information or advice provided by them in a way that could have a material impact, Members should draw the user's attention to this.
The IFoA is developing non-mandatory Guidance to accompany the revised Code, which will include material on communication. The final version of the Guidance will be published by early Spring 2019.
In the meantime, you can access the IFoA's existing suite of non-mandatory guidance.
Read the revised Actuaries' Code